Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,134 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,134 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website easy to use and appreciated to feedback on selecting the right rack system for my car.”

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Posted 4 years ago

“Item came in a timely manner. Shipping and handling fee was a little high.”

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Posted 4 years ago

James, I emailed you about this situation, but never heard back. I just wanted to reach out again to apologize for your experience and to see if there is anything we can do to make it a better one. Please feel free to reach back out to me and I will be happy to help! Thanks, Matt Rack Attack

Posted 4 years ago

“I haven't had time to put the rack on the jeep, but Im looking forward too. Instructions have pictures and looks easy enough. Everything came within several days. Very well made. I haven't a doubt that it will be safe and my bikes will be secure. Im glad I ran across Rack Attack online. I feel confident that they are proud of their work and for what Ive seen have good work ethnic. Their Rocky Mounts Backstage Swing Away is top quality.”

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Posted 4 years ago

“Rack Attack notified me as requested to let me know that the product I wanted was now in stock; it arrived quickly with no surprises.”

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Posted 4 years ago

“They randomly sent package to wrong address it was exceptionally hard to get through with anyone finally admitted they were wrong and I was refunded but Never received yet”

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Posted 4 years ago

Hi Nancy, I just wanted to reach out again and apologize for the shipping issue. I know you were sent a new estimate for your racks, but I just wanted to reach out again to see if there is anything else we can do for you at this time? Thanks, Matt

Posted 4 years ago

“Great bike rack- came super fast.”

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Posted 4 years ago

“Awesome service and fast shipping.”

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Posted 4 years ago

“Super fast delivery try and product was as described and working great!”

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Posted 4 years ago

“Great Service. Good Product. Easy on line purchase and it came when they said it would.”

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Posted 4 years ago

“Easy site to order from. Great follow up as order was processed and shipped.”

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Posted 4 years ago

“Item as described and fast shipping. Thanks!”

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Posted 4 years ago

“Love it! Got the exo swing base reminder email when rack attack got a couple in stock. I ordered right away and it came in No time.”

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Posted 4 years ago

“RackAttack has a Hugh inventory of quality products and at a very reasonable price point. RackAttack personnel are very professional and extremely knowledgeable and their customer service and willingness to help the customer is OUTSTANDING!!!!”

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Posted 4 years ago

“Excellent bike rack strong sturdy and easy to take on and off truck.”

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Posted 4 years ago

“Service was great. Kept me informed on the status of my order. Would like to get a copy of the purchase invoice. Thanks much.”

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Posted 4 years ago

“Great experience.”

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Posted 4 years ago

“Love the fit and super easy to install”

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Posted 4 years ago

“Easy to use website! Prompt delivery!”

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Posted 4 years ago

“Was backorder, got an email when in stock, I ordered online; within 48 hours it was delivered. In conclusion "so easy...EXCELLENT"”

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Posted 4 years ago

“Overall, my experience was very good. Spoke to a few members at Rack Attack in trying to determine the best rails for Jeep Wrangler ( 2 door). After a few conversations, the staff, with great knowledge, gave me great advice. Rails and accessories were shipped in no time.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,134 reviews