Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,971 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack was on it. With all the supply issues going on these days they said what they had and had what they said. Appreciated!”

Helpful Report

Posted 4 years ago

“Knowledgeable, friendly, very prompt, products worked perfectly.”

Helpful Report

Posted 4 years ago

“Very good company. My order was shipped quickly and they actually had what I needed. Other places was out of stock and was going to be around March before getting more racks in..”

Helpful Report

Posted 4 years ago

“Rack Attack came thru!! Less than one week from order to install, even found a mistake I had made and called me to update the order. I had been waiting on this same system of components since December, 2020, from 2 other sites (one was Yakima). I had canceled both orders since they could not restock and ship things. Not sure How the staff did it but I will tell everyone I know, and all of my future business will be with them, First Class! thanks!!”

Helpful Report

Posted 4 years ago

“Arrived quickly, fairly easy to put together and install.”

Helpful Report

Posted 4 years ago

“5 star. right from the online fella, who gave all the info I needed to the prompt delivery. Great job all around. Could have got a better price in Mexico but what the hell. Just kidding. Price was competitive”

Helpful Report

Posted 4 years ago

“Rack Attack had Thule bike racks in stock when others were backordered. Fantastic service and delivery. Very happy!”

Helpful Report

Posted 4 years ago

“These guys shipped my order fast and accurately. My product arrived in no time and in good shape! Thanks”

Helpful Report

Posted 4 years ago

“there was an issue with delivery but the customer service was quick to address it and resolve. thank you!”

Helpful Report

Posted 4 years ago

“Products arrived on time”

Helpful Report

Posted 4 years ago

“Ordering from Rack Attack was a very simple process. Speaking to a customer service representative was very helpful in my decision to buy the KUAT Transfer bike rack. The product was shipped the same day and arrived on time.”

Helpful Report

Posted 4 years ago

“Ordered online and it arrived promptly. I purchased the Thule Apex XT. It is a very well made and well designed rack. Bikes are secure.”

Helpful Report

Posted 4 years ago

“Salesperson was very easy to work with and pleasant”

Helpful Report

Posted 4 years ago

“Items came in a timely manner (actually sooner than I had expected) and in excellent condition.”

Helpful Report

Posted 4 years ago

“The kit came in with 2 missing caps for the bars. Contacted customer service and was told those will be shipped out asap. It's been a week and no tracking number, nothing.”

Helpful Report

Posted 4 years ago

Hi Nikolai, Apologies for the delay. The replacement parts were shipped to you today via Next Day service. Please reach out if there is anything else we can do. Blaze, Rack Attack

Posted 4 years ago

“Very good product, very good shopping experience, fast delivery, perfect, Thule products are easy and fast to install”

Helpful Report

Posted 4 years ago

“Awesome company and fantastic support.”

Helpful Report

Posted 4 years ago

“Great service and fast shipping.”

Helpful Report

Posted 4 years ago

“Excellent advice, delivery time, directions, and service in the purchase and installation of our new Thule bike rack!”

Helpful Report

Posted 4 years ago

“The team was super helpful when I reached out prior to purchasing my Thule rack. They were able to verify that the product would fit my car. The rack itself was an easy installation and great quality.”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 4,971 reviews