Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though the product was backordered, it came promptly as soon as it hit the warehouse.”

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Posted 4 years ago

“Flawless in ease and reliability! In an age of hyperbole and misrepresentation, Rack Attack is spot on and honest.”

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Posted 4 years ago

“Helpful and knowledgeable, dealing with issues in a timely fashion.”

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Posted 4 years ago

“Treated great from the time I called until the time my racks were delivered. Price was fair and delivery was very fast. No charge for shipping my racks to PENTICTON. Thanks guys.”

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Posted 4 years ago

“Fast delivery, perfect fit, matched price, overall fantastic purchase!”

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Posted 4 years ago

“Excellent timing and ease ordering! My racks came in 2 days from ordering, and installation was super easy!”

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Posted 4 years ago

“Fast service. Accurate delivery. Very helpful.”

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Posted 4 years ago

“Well the rack ended up being the exact one I wanted but I had questions and there was no one around to answer them so happy it worked with my existing Yakima towers from 10 years ago”

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Posted 4 years ago

Hi Chris, So sorry to hear you didn't get the answers from us. One of my colleagues has reached out to you to check if there is anything else we can do to help. Best, Blaze, Rack Attack

Posted 4 years ago

“Finding the equipment needed for a roof rack system for my vehicle specifically was easy and hassle free. Quick delivery.”

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Posted 4 years ago

“Fast shipping!”

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Posted 4 years ago

“Excellent Customer service. Quick shipping. Would recommend.”

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Posted 4 years ago

“Website was very helpful in choosing the rack for my new Subaru Forester and it was too difficult to install:)”

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Posted 4 years ago

“The online fitment tool was absolutely brilliant and the customer support when I had a question about using some of my existing Thule accessories was spot on and top-notch as well”

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Posted 4 years ago

“Unlike Thule who you will tell you they have something in stock then don’t.... Rack Attack actually does their inventories with real people therefore they are accurate. Great Service! Thank you”

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Posted 4 years ago

“Great customer service.. very helpful staff..”

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Posted 4 years ago

“Great customer service, not that I really had any problems”

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Posted 4 years ago

“very knowledgable, helpful, quick and friendly staff”

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Posted 4 years ago

“They were extremely helpful, patient, and answered all my questions. The customer service in the Skokie location was phenomenal!!”

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Posted 4 years ago

“They had a part that was listed as out of stock in many places. I got the parts with in 2 days of ordering. Very pleased.”

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Posted 4 years ago

“Purchasing my kayak rack & accesories was a easy experience with the help of the employees in Kelowna. Delivery was virtual the next day. Unfortunately I had to return complete order due to an unforseen circumstance.......That was again made very easy for me. Thank you all so much & I would certainly recommend your company.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews