Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greatly impressed with the customer service here! First off they were able to get seemingly otherwise unavailable parts I needed to complete my set up for my truck. I called on two separate occasions with very vehicle specific questions during installation and they were quick to help and their knowledge was spot on. Will only be using these folks moving forward with any of my roof rack needs.”

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Posted 4 years ago

“Very pleased with the ordering and follow up. Thank you very much.”

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Posted 4 years ago

“OMG, BETTER THAN I THOUGHT. EASY TO INSTALL, EASY TO OPERATE, LOVE, LOVE,LOVE. AND THE CUSTOMER SERVICE AT RACK ATTACK WAS ABOVE AND BEYOND.”

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Posted 4 years ago

“I recently purchased Yakima HD Bars and they arrived ahead of expected delivery date, however when I tried to assembled I noticed 2 end cap screws were missing. I contacted Rack Attack and explained and was told that they would send screws asap. And within a few days they arrived, so thanks to all involved in rectifying the problem!”

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Posted 4 years ago

“The best experience that I have ever had with an online retailer - and delivered in 2 days. I seldom respond to review requests and almost never rate 5 stars but you guys earned it. We have also had great experience in the past purchasing items at the Kelowna location. We bought a hatch mount bike rack that really didn't work on our vehicle and we decided to go with a hitch and hitch rack. They credited us back for the hatch mount and we purchased a hitch system that was a better option for us. That's why we keep coming back.”

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Posted 4 years ago

“They did not have the key I needed in stock and went through all options promptly and proffessionally. Excellent customer service.”

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Posted 4 years ago

“Installed easily & safety”

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Posted 4 years ago

“Parts came quick and were quickly installed on my car.”

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Posted 4 years ago

“Rack Attack was VERY helpful, I received my purchase 2 days after ordering.”

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Posted 4 years ago

“Really easy purchase. It arrived 2 days after ordering. Fantastic company to do business with.”

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Posted 4 years ago

“Very good experience with the store and the service online!”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“They do what they say, and say what they do. This is much appreciated”

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Posted 4 years ago

“Incredibly responsive communication and excellent customer service.”

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Posted 4 years ago

“You guys are the best!! I'm doing a custom installation on my Scion Xb 2015 Using Ditch brackets and the Denver store guys and Pasadena knew exactly what I needed to buy. Doing a custom install is not easy to find what ya need on Rahino Rack website, but your guys knew everything. The best. Thank you. Not to mention, I received a better price going through you guys especially when installation of a 3 Bar setup.”

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Posted 4 years ago

“Service was excellent”

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Posted 4 years ago

“Pleasant shopping experience on line and I received my items sooner than expected!”

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Posted 4 years ago

“Good service and fast delivery👍”

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Posted 4 years ago

“Purchase was fast and easy, the only unsatisfying part of the Whole process was the delivery, I pay extra $20.00 for a 3 day delivery and it took 6 days. Other than that everything was excellent.”

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Posted 4 years ago

“Very easy transaction and fast shipping!”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews