Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,891 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,891 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bon service rapide, retour de marchandise sans problème”

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Posted 4 years ago

“Great Service and fast shipping thank you.”

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Posted 4 years ago

“Long Long delivery, product looks and works fine to date.”

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Posted 4 years ago

Hi Dave, sorry for the long lead time on your order, unfortunately pretty much every manufacturer right now is having trouble keeping up in the outdoor industry. Please reach out to us if we can do anything more for you. Thanks Mike

Posted 4 years ago

“Fast and easy... Tx Rack Attack”

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Posted 4 years ago

“In stock, knowledgeable sales person, on time delivery, fair price.”

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Posted 4 years ago

“Quick shipment of keys that fit the lock well”

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Posted 4 years ago

“Fast shipping, rack in stock :), good price. Pleasure doing bussines with rack attack Thanks”

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Posted 4 years ago

“Great customer service. Everything as advertised”

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Posted 4 years ago

“Fantastic service, great selection with quick delivery.”

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Posted 4 years ago

“Rack Attack processed my order quickly and delivery was as promised! Thanks Rack Attack!”

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Posted 4 years ago

“Perfect, ordered it , got it. That easy.”

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Posted 4 years ago

“Knowledgeable staff who gave each customer their undivided attention and answered all their questions.”

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Posted 4 years ago

“I tried another local dealer to purchase the items I needed. Their shop was closed when I showed up at 1:45 pm on a Friday! Very fortunate I found Rack Attack and called a salesman who set me up for all the items I needed and the items showed up the next day!!!! I'll be purchasing ALL of my Thule components from you in the future! Thanks for all the great service.”

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Posted 4 years ago

“Helpful employees, fast shipping”

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Posted 4 years ago

“Awesome customer service! Really appreciate the efforts of this team to provide great service!”

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Posted 4 years ago

“No complains”

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Posted 4 years ago

“After a small issue with UPS, all is well and the through axel adapter works great.”

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Posted 4 years ago

“Quality product fast and easy the way I like it..thanks”

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Posted 4 years ago

“I was moving a roof mounted bike rack from one car to another and needed some new parts. I received great email service to clearly indicate what I needed. I installed this past weekend and everything worked great. Thank you!”

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Posted 4 years ago

“Customer service could be a little more friendlier seems every time i called for questions/like there life there sucks”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,891 reviews