Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,977 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,977 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 16th January 2026

Molly S

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

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“Great service!”

Helpful Report

Posted 4 years ago

“Rack Attack made this purchase flawless by making ordering a breeze and advising on what all I would need. It shipped and delivered in no time and was packaged nicely.”

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Posted 4 years ago

“Rack attack just blew me away with their fast, knowledgeable and very professional customer service. Shipping was prompt and even backordered items arrived much sooner than they had indicated. I highly recommend this store.”

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Posted 4 years ago

“Service was prompt and the site verified that the rack would fit on my car . Very satisfed.”

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Posted 4 years ago

“They provided prompt replies to my email, offered good suggestions, and facilitated a delivery much sooner than anticipated. First rate company.”

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Posted 4 years ago

“Got just what I needed..Thanks”

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Posted 4 years ago

“Knowledgeable and provides quality products.”

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Posted 4 years ago

“Wow, very responsive and helpful in selecting the right equipment. Highly recommend them”

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Posted 4 years ago

“All the folks at Rack Attack were amazing. Very very helpful. Shipping was fast. Any and all questions answered quickly and professionally. These people definitely take pride in there work and there PR. I would recommend them to anyone. Thumbs up folks. Well done. Keith”

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Posted 4 years ago

“Easy order quick delivery”

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Posted 4 years ago

“Really fast shipping with quality products would recommend, only thing id say I wish the packaging was better they just wrapped the Thule boxes together with clean wrap and the boxes came a bit damaged would like to see them put in another boxe for better protect considering my order was just under 900$, but other than that thumbs up”

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Posted 4 years ago

“As described, shipped fast!”

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Posted 4 years ago

“Fast shipping”

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Posted 4 years ago

“Easy order, I received the cargo box within 3 days and a follow up call to ensure everything has arrived. Great service!”

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Posted 4 years ago

“Helpful and friendly advice over the telephone, including a call back to provide the right information. Website worked well too, and a refreshingly prompt delivery. Well done.”

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Posted 4 years ago

“Great customer service. I ordered my item and received it the very next day. I would definitely use them again”

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Posted 4 years ago

“very ok with my single speed bike rack very good fit for one bike”

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Posted 4 years ago

“Prompt service, good communication”

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Posted 4 years ago

“The guys at Rack Attack were GREAT. They were so helpful and I really appreciated the time they took with me! Thanks guys!”

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Posted 4 years ago

“Like the Saris freedom 2 rack. Easy to assemble and use. Less complex than competitors solutions. The only issue I had was some shipping damage to one of the wheel scoops. The issue was addressed very quickly by the Rack Attack customer service where I had a replacement part within 3 days. Good product backed by excellent support. Thanks”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,977 reviews