Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,903 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

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Posted 4 years ago

“very knowledgeable and helpful staff and fantastic that they have matched the pricing available on Amazon! speedy delivery and great communication.”

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Posted 4 years ago

“Good once I was able to place my order by phone. Your free delivery has a problem with the Yukon. It wants to use UPS air freight at $533 ! Matter was settled by placing order over the phone. Thanks”

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Posted 4 years ago

“They went the extra mile to get my key! Even a personal call!”

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Posted 4 years ago

“Weekly updates on backordered products was very helpful”

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Posted 4 years ago

“Fast shipping and fantastic price. My new go-to shop for Yakima stuff.”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“Quick delivery, great pricing. Very happy!”

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Posted 4 years ago

“Looks great, looks to be manufactured with pride.”

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Posted 4 years ago

“I originally ordered the yakima universal mounts on Amazon. It took a month then I got an email saying that they issued a refund because “there was a problem with my order.” The next day I ordered them from Rack Attack and they arrived in 4 days.”

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Posted 4 years ago

“Friendly and super helpful on the phone, got the part shipped to my doorstep in two days, two thumbs up!”

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Posted 4 years ago

“Ordering for Rack attack is easy and shipped out quickly! I will be back.”

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Posted 4 years ago

“I ordered a RockyMount rack to carry to e-bikes, The rack would not carry the bikes due to the fenders on the e-bikes. Returned the rack and got a Thule easyfold. The rack is fantastic. Mike at Rack Attack was great to deal with and absolutely fantastic customer service. Rack Attack will be my "go to" place for anything rack related”

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Posted 4 years ago

“Happy with their service. Professional with fast communication. Purchases arrived well before I expected. Dealt with their online and Mississauga stores. Their YouTube videos and install pictures helped me with my rack choice and after with assembly tips. Prices were on par with competitors.”

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Posted 4 years ago

“Fast, efficient, and easy. No issues, would order from them again. Cheers!”

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Posted 4 years ago

“best price , product as advertised , and after I screwed up they are going to let me return part and then send correct Bars”

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Posted 4 years ago

“Very quick and reliable delivery of bike rack. Very easy purchase process. Would definitely use again.”

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Posted 4 years ago

“Rack Attack is my go-to for all my carrier-related needs. Fully stocked inventory, the best price you can find and lightning quick delivery. I recently needed to alter my yakima rack system to fit a new car. Rack Attack had everything I needed to make the change and at the lowest price I could find. Receiving all the items the next day was just an added and unexpected bonus.”

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Posted 4 years ago

“Fast shipping! Easy ordering process!”

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Posted 4 years ago

“Everyone at this company went above and beyond to make my rack buying experience great. I love my new racks. Thanks!”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,903 reviews