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Rack Attack Reviews

4.7 Rating 5,040 Reviews
93 %
of reviewers recommend Rack Attack
4.7
Based on 5,040 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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I reached out to Rack Attack with multiple questions and got a quick response back each time. Purchase process was easy and quick. Tracking information was timely and accurate.
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Posted 5 years ago
Quality products, fair price and insanely fast shipping
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Posted 5 years ago
Great service and very fast shipping. Overall very happy!
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Posted 5 years ago
very quick service
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Posted 5 years ago
Really fast delivery
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Posted 5 years ago
I have never experienced such a wonderful customer service. These guys are incredibly helpful and understanding. They were able to find my parts from different locations and they all arrived the same day. From now I will be buying all my rack associated products from them. Highly recommended.
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Posted 5 years ago
Easy peasy. Arrived on time!!!
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Posted 5 years ago
I ordered from you because you actually had stock of the item unlike most companies who claim to have stock and then Inform you that it will take 2 months to ship. Thanks for the super fast delivery. Goods arrived 1 day after placing the order.
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Posted 5 years ago
Second purchase with Rack Attack and another good experience. Purchasing online was easy and I even received a call from a rep giving me the option of picking up part of the order locally saving me from waiting a couple of weeks for that part to ship to my home. Thanks Rack Attack!
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Posted 5 years ago
Rack Attach is Great!
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Posted 5 years ago
This is the second item ordered from rack attack. Their prices are competitive and shipping is very quick.
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Posted 5 years ago
Great consultation, competitive pricing. Would use again.
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Posted 5 years ago
Very helpful and quick rersponses to any questions and delivery was faster than expected.
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Posted 5 years ago
Je ne peux commenter. J’attends la livraison depuis 2 semaines. Le lendemain, on m’a téléphoné pour s’excuser du retard. Cela a été très apprécié. J’ai reçu les supports à vélo. Je vous les recommande pour l’intérêt porté à la satisfaction du client.
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Posted 5 years ago
Stephane, it looks like your shipment got delayed in transit but it looks like it got delivered in the end. Please reach out if there is anything else we can do to help. Apologies for the inconvenience.
Posted 5 years ago
I called to verify what I needed for and Rack Attack was really helpful in getting the right gear for my car. The rep helped me through the website, and I got my rack gear in two days. Installed them quick and the whole things was easy. Thank you!
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Posted 5 years ago
These folks are great. Super knowledgeable about rack systems. They helped me out a lot with my RTT. Will be continuing to do business with them. Would highly recommend.
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Posted 5 years ago
East to use website, Very quick delivery and product is fantastic.
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Posted 5 years ago
I needed a rack for my subaru forester. I called the Santa Monica store and spoke to Ben. He knew exactly what i needed. The shipping from the boston store was so fast.
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Posted 5 years ago
Every went smoothly. From ordering to delivery. In hind sight I would not order the tower locks as they don't appear to be sturdy and only 3 of 4 seat in place. Update: Rack Attack gladly offered to refund my tower lock purchase. Thank-you and I'm very pleased with the product and service.
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Posted 5 years ago
Andrew, sorry to hear about the issue with the locks. My colleague has been in touch with you to resolve it for you. Please reach out if there is anything else we can do.
Posted 5 years ago
excellent and fast delivery. Fiver star for sure.
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Posted 5 years ago
Rack Attack is rated 4.7 based on 5,040 reviews