Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,973 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,973 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome customer service, and amazingly nice to deal with. Perfect.”

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Posted 4 years ago

“Tour service his very good including thé shipping”

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Posted 4 years ago

“Arrived quickly, install was simple, everything was in the box!”

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Posted 4 years ago

“Candidly, I was pretty nervous about order an expensive Thule cross-bar system from an online outfit called “Rack Attack.” But, I had struck out on finding all of the components we needed (even from Thule). Call it a leap of faith. My faith was well placed. I immediately got a confirmation of the order. The next day the shipping notice arrived. And then came the well packaged box with all of the components. I couldn’t be happier.”

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Posted 4 years ago

“Arrived really quickly! Thanks!”

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Posted 4 years ago

“Great website and product shipped quickly. Very happy.”

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Posted 4 years ago

“Great contact throughout an extended back order. Personal attention left me feeling informed the whole way. Nice work.”

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Posted 4 years ago

“Exactly what I was expecting easy to install. Really nice product. Even though it was well explain in the in the description be aware that will not fit car factory supply roof top cross bar as they need to over hang the side of your vehicle.”

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Posted 4 years ago

“Fast, accurate, nice customer service. Had to return some items and they made it super easy. Just seem like great people to work with. Thanks!!!”

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Posted 4 years ago

“Fast delivery and fantastic service. A small issue was handled quickly and hassle free. Will definitely use rack attack for all my future rack/accessory purchases”

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Posted 4 years ago

“Fantastic experience dealing with Mike at Rack Attack. Purchased a Dometic CFX3 75DZ with price matching and it was delivered in 3 days to Winnipeg. Product was well protected for shipping and arrived in perfect shape. Can’t wait to test it out on camping trips this summer!”

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Posted 4 years ago

“Item arrived as described and super fast. Thanks!”

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Posted 4 years ago

“The quality of service to customers is exceptional and delivery is very fast.”

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Posted 4 years ago

“Choosing the correct rack for my ebike was easy. I was delighted with the prompt shipment and delivery.”

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Posted 4 years ago

“Very grateful for this company to provide me with the parts I needed to get back on the water. Great service and shipping. I would use them again and recommend them to everyone .”

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Posted 4 years ago

“Great job!! Thank you!”

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Posted 4 years ago

“Quick reliable service.”

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Posted 4 years ago

“Really easy to deal with. Enjoyed doing business at Rack Attack”

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Posted 4 years ago

“Great experience getting help and advice from a store and quick delivery from my web order”

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Posted 4 years ago

“Order was shipped same day as online purchase and arrived the next day! Awesome experience would recommend. Oh and the Thule product is legit too!!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,973 reviews