Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,249 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Superb acknowledgement on product.”

Helpful Report

Posted 5 years ago

“Haven’t been inside the store yet due to the pandemic but when I spoke to them on the phone and through the chat they were very friendly, helpful and informative”

Helpful Report

Posted 5 years ago

“Very easy to deal with. Rack Attack rocks.”

Helpful Report

Posted 5 years ago

“Good products, well designed website, fairly fast shipping.”

Helpful Report

Posted 5 years ago

“Package arrived quickly and safely.”

Helpful Report

Posted 5 years ago

“Fast and easy service!”

Helpful Report

Posted 5 years ago

“Overall great experience! My family purchased a few items from Rack Attack and we are all very happy!”

Helpful Report

Posted 5 years ago

“Good stable rack mounts, easy to install. Great prices on Rack Attack!”

Helpful Report

Posted 5 years ago

“The staff at Yakima Toronto store is very friendly and helpful with my online order, the sales rep called me to find out if I would like specific Yakima lock key number to match with what I have already. Really great customer service!!!”

Helpful Report

Posted 5 years ago

“I'm happy with the rack I ordered. In another hand, i also order locks which were pack loose in a packing slip that was teared up in the shipping. Some of the items were lost in the shipping. I've been in contact with the support since I received my package but I had to contact multiple time to get answers and I still have'nt receive the promise replacement. I'm hoping to receive it in time to be able to use my rack securely. If this were not from that episode and the lack of communcation, I would have rate the experience with 5 stars.”

Helpful Report

Posted 5 years ago

Simon, sorry to hear about the experience. One of our staff members has reached out but please let us know if there is anything else we can do for you.

Posted 5 years ago

“I applied for the return of order ＃798389(online and email), but got no any reply.”

Helpful Report

Posted 5 years ago

HI Peng, Our team has reached out and provided a return label for your return and your refund has been fully processed. Apologies for any delay. Best, Rack Attack

Posted 5 years ago

“Order was delivered on a few days. Excellent.”

Helpful Report

Posted 5 years ago

“Great customer service! Had a minor problem with payment method and they called me immediately to get it sorted, and the guy helping even stayed late to work to make sure I got my order quick.”

Helpful Report

Posted 5 years ago

“It was easy to quickly get a few options to equip my SUV with a set of racks using the website. Order arrived quite fast with everything there. Shopped around and pricing couldn't be beat. A hassle free experience.”

Helpful Report

Posted 5 years ago

“Service was very good and delivered quickly.”

Helpful Report

Posted 5 years ago

“The first one was lost by UPS so we called and they sent us another one and the timing was absolutely perfect. It works great, thank you.”

Helpful Report

Posted 5 years ago

“fast shipping liked the attention to making all locks using 1 key”

Helpful Report

Posted 5 years ago

“Great service. Timely delivery. 8”

Helpful Report

Posted 5 years ago

“So far it is working fine. I received it very quickly through UPS. It was terribly expensive!”

Helpful Report

Posted 5 years ago

“Amazon cleared up the delivery date w/UPS. Bike rack went together easily. Thanks, Ken”

Helpful Report

Posted 5 years ago

Rack Attack is rated 4.7 based on 5,249 reviews