Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Couldn't have asked for an easier transaction. The key arrived in a couple days and worked perfectly! Thank you!”

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Posted 5 years ago

“Order came quick and was exactly what I wanted. Great company!”

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Posted 5 years ago

“I love Rack Attack!”

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Posted 5 years ago

“The clamps work great to hold the Thule racks on my Toyota.”

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Posted 5 years ago

“The kit your website suggested worked perfectly. Your prices and part availability were better than Amazon. Thank you!”

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Posted 5 years ago

“Quick service, fantastic”

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Posted 5 years ago

“Great product! built very well, came fast and will recommend to everyone!”

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Posted 5 years ago

“Do exactly what it is intended for.”

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Posted 5 years ago

“Great service! Superb acknowledgement on product.”

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Posted 5 years ago

“Haven’t been inside the store yet due to the pandemic but when I spoke to them on the phone and through the chat they were very friendly, helpful and informative”

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Posted 5 years ago

“Very easy to deal with. Rack Attack rocks.”

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Posted 5 years ago

“Good products, well designed website, fairly fast shipping.”

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Posted 5 years ago

“Package arrived quickly and safely.”

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Posted 5 years ago

“Fast and easy service!”

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Posted 5 years ago

“Overall great experience! My family purchased a few items from Rack Attack and we are all very happy!”

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Posted 5 years ago

“Good stable rack mounts, easy to install. Great prices on Rack Attack!”

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Posted 5 years ago

“The staff at Yakima Toronto store is very friendly and helpful with my online order, the sales rep called me to find out if I would like specific Yakima lock key number to match with what I have already. Really great customer service!!!”

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Posted 5 years ago

“I'm happy with the rack I ordered. In another hand, i also order locks which were pack loose in a packing slip that was teared up in the shipping. Some of the items were lost in the shipping. I've been in contact with the support since I received my package but I had to contact multiple time to get answers and I still have'nt receive the promise replacement. I'm hoping to receive it in time to be able to use my rack securely. If this were not from that episode and the lack of communcation, I would have rate the experience with 5 stars.”

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Posted 5 years ago

Simon, sorry to hear about the experience. One of our staff members has reached out but please let us know if there is anything else we can do for you.

Posted 5 years ago

“I applied for the return of order ＃798389(online and email), but got no any reply.”

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Posted 5 years ago

HI Peng, Our team has reached out and provided a return label for your return and your refund has been fully processed. Apologies for any delay. Best, Rack Attack

Posted 5 years ago

“Order was delivered on a few days. Excellent.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews