Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,138 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,138 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Order arrived in 2 days.”

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Posted 5 years ago

“Great buying experience. In stock. Timely delivery.”

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Posted 5 years ago

“It was a great experience.”

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Posted 5 years ago

“Item arrived damaged but customer service was good and refunded part of purchase price after I sent pic of damage. I encouraged them to file a complaint with delivery services.”

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Posted 5 years ago

“Good price and fast delivery.”

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Posted 5 years ago

“When I had a question, they were very helpful in reviewing my video and offering a solution. Excellent customer service!”

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Posted 5 years ago

“My rack arrived faster then I anticipated and in good condition!”

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Posted 5 years ago

“Awesome customer service!”

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Posted 5 years ago

“Created a very large "Yakima EXO" order with RackAttack as they had all of the pieces I wanted for the set. Alex reached out to me saying that they were missing one of the pieces I needed, but wanted to see what could be done to resolve it. I was able to find another vendor for the missing piece, and Alex did what he could to get the rest of the order out and on-time and the appropriate money refunded. Highly appreciated the upfront response in relation to the order and getting the rest of the order resolved.”

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Posted 5 years ago

“Product arrived on time as advertised, not a small feat these days.”

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Posted 5 years ago

“Received on time and what I ordered.”

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Posted 5 years ago

“Good service and quick delivery”

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Posted 5 years ago

“Coquitlam store never answers the phone and Ontario warehouse takes days to ship”

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Posted 5 years ago

Sorry to hear about your experience. We have been experiencing delays due to increased demand but one of our staff has been in touch to help out.

Posted 4 years ago

“Great online shopping experience. My rack shipped quickly and arrived on time. Rack attack kept me well informed. Thanks Rack Attack…you guys ROCK 🤟🏽”

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Posted 5 years ago

“Happy to see a hard to find item at Rack Attack and it was delivered quickly.”

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Posted 5 years ago

“A professional service that I really enjoy to deal with. The staff was professional and helpful, I highly recommend company for their expertise.”

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Posted 5 years ago

“Great prices, and great service!”

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Posted 5 years ago

“First class throughout the entire process. Ordering was painless. We got our rack in 3 short days from the time we placed the order. It arrived undamaged.”

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Posted 5 years ago

“Everything arrived as expected and on time. Works as intended”

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Posted 5 years ago

“I have the heavy duty rack for my Chevy Silverado HD. It fit perfect and was so easy to install and remove. Excellent product!”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,138 reviews