Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,972 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good cie I guess, not really have anything to say bad about this cie”

Helpful Report

Posted 4 years ago

“Good correspondence and parts that were not available through other sources they had in stock.”

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Posted 4 years ago

“Fast! Efficient! Very helpful. They really know their stuff! An end cap was missing from the package and they put one right in the mail. Our parts were backordered at first and they shipped them as soon as they became available. Emails were answered very quickly. Just really nice people to deal with.”

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Posted 4 years ago

“The website tools helped me select the right parts for my vehicle. The parts I needed were in stock and arrived promptly.”

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Posted 4 years ago

“I called Rack Attack prior to ordering online to make sure the cargo rack would fit the Thule bars on my Honda HRV (a small car). They were helpful and verified that yes, they would fit.”

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Posted 4 years ago

“The service was professional and the person who spoke with me was very knowledgeable and through.”

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Posted 4 years ago

“Easy, the right product and fast delivery!”

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Posted 4 years ago

“I was able to find what I needed online. It was delivered quickly. In general I prefer going to the store and consulting in person but Covid made that impossible.”

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Posted 4 years ago

“The best service”

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Posted 4 years ago

“Rack Attack was the only place I could find that had what I was looking for in stock. It was shipped later that evening and I received it a few days later! I am very impressed.”

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Posted 4 years ago

“Product as advertised. Quick delivery”

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Posted 4 years ago

“It's nice to have free shipping to save me a trip to the store.”

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Posted 4 years ago

Hi Colleen Looks like Canada Post left a notice this morning for picking up your item. Please let us know if there are any issues picking it up. Thanks Mike

Posted 4 years ago

“Sent a key and charged my credit card while I was still working with a customer service agent to gather additional information for the key that was needed. The key that was sent was the wrong one.”

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Posted 4 years ago

We apologize for the inconvenience. Our team has reached out to see what we can do to help.

Posted 4 years ago

“They had what I wanted at a reasonable price, and very fast shipping.”

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Posted 4 years ago

“GREAT JOB!!!”

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Posted 4 years ago

“I had ordered from another business who charged me for a rack the didn’t have in stock and never sent me. Once I found Rack Attack they were amazing. I won’t ever shop any where else but Rack Attack. Amazing customer service.”

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Posted 4 years ago

Hi Steve, Apologies for the inconvenience. Our team has reached out to help. Best, Blaze, Rack Attack

Posted 4 years ago

“Great service on this, from answering questions about fit to confirming my choices and finally to offering me a solution to an out of stock issue. Had my rack four days later.”

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Posted 4 years ago

“fast shipping”

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Posted 4 years ago

“Very simple transaction : 1) found the product on the website 2) did the payment and selected shipping option 3) my order arrived at home in a week or so, well packed, no damages and the product is flawless. Very easy transaction, thank you to the staff!”

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Posted 4 years ago

“Awesome customer service, and amazingly nice to deal with. Perfect.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,972 reviews