Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,972 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and fast!!”

Helpful Report

Posted 4 years ago

“I brought my car in to the Mississauga location (without an appointment) to see if someone could look at my bike rack, which had been damaged after being hit by another car. After waiting in line for a few minutes, Stephan came outside to assess my bike rack/hitch and confirmed that the damage could be repaired. Not only did Stephan fix the problem on the spot, he also went under the car to ensure the hitch was ok and safe to use. Thank you Stephan for such excellent and friendly customer service!!”

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Posted 4 years ago

“Fast and easy and great Thule product!”

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Posted 4 years ago

“Quick delivery and product arrived in perfect shape.”

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Posted 4 years ago

“Great shopping experience! The website was well designed and easy to navigate to find a rack to fit my car. Delivery was exceptional fast too. Very happy with product, pricing and service.”

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Posted 4 years ago

“While the product seems to be functioning as expected, we were disappointed to have the rack arrive with a considerable amount of assembly required. I double checked the information provided prior to purchase and didn't notice anywhere it being mentioned that assembly would be required. This is disappointing. We muscled through it but assembling things is not a strength of ours.”

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Posted 4 years ago

Hi Scott, My colleague has reached out to check in with you to see if there is anything we can do to help. Best, Blaze, Rack Attack

Posted 4 years ago

“Great Service and quality products. Matt from Boston’s e-commerce dept was a huge help and very knowledgeable!”

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Posted 4 years ago

“Rack attack has been super helpful regarding all my questions re rack purchase etc.”

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Posted 4 years ago

“Shipping was prompt! Items were here within a week.”

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Posted 4 years ago

“Quick shipping, great communications.”

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Posted 4 years ago

“Timely delivery”

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Posted 4 years ago

“Easy shopping and fast shipping! Great company!”

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Posted 4 years ago

“The folks at Rack Attack that I worked with were super helpful. I needed a rack quickly and got all my parts within 4 days. I also reached out after the fact with an installation question which was also met with super friendly support! Totally recommend them...”

Helpful Report

Posted 4 years ago

“The website could be cleaner. When looking for what I needed, it was easy to enter the details of my car, and then I was given a list of top three options. Those options were the most expensive and I had to look for the button to click to bring up more racks. Even on the web I was being upsold.”

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Posted 4 years ago

“can’t believe how fast my rack arrived! Nice Rack!”

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Posted 4 years ago

“The last one in the country to fit my new outback. Above and beyond service in finding this for me! Thank you 🙏”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

“Ordered and shipped as promised. Thought it is a little pricey for all it is though.”

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Posted 4 years ago

“Fast FREE Delivery. had exactly what I needed.”

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Posted 4 years ago

“Great Rack! Easy to use and very durable.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 4,972 reviews