Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,888 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rack is quality and strong.I have no regret this rack.”

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Posted 4 years ago

“You guys entered the wrong address, if it was the correct one I'd give you guys 5/5. Luckily I have wonderful neighbors and she was able to return to the right address”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Quick and easy, thank you!”

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Posted 4 years ago

“Super fast shipping and excellent packaging”

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Posted 4 years ago

“excellent website, roof rack fit perfect, all products were delivered quickly, highly recommend for roof racks, bike racks etc”

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Posted 4 years ago

“Awesome customer service. Quick delivery and product came as described.”

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Posted 4 years ago

“Easy order process, free shipping and I was even invited to follow the delivery truck on the day of delivery!”

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Posted 4 years ago

“very prompt delivery.”

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Posted 4 years ago

“The man I talked to at Rack Attack was extremely helpful finding a rather hard to find part, making sure it was one that would adapt my J hook rack (I'd been given 3 different part numbers), and he explained how to do the retrofit. High marks for them!”

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Posted 4 years ago

“Seamless process .. got what we ordered.”

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Posted 4 years ago

“Wonderful experience - quick and efficient.”

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Posted 4 years ago

“Quick turnaround and everything I ordered fit my car perfectly. Ill be ordering from rack attack soon!”

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Posted 4 years ago

“Awesome people to with. Follow up was great and they cared I got the right product.”

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Posted 4 years ago

“The help I received from Cage (first name?) was amazing and enthusiastic.”

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Posted 4 years ago

“Amazing service. Ordered the bike rack and received it within two days.”

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Posted 4 years ago

“Totally impressed. In particular, magnificent after sales customer service.”

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Posted 4 years ago

“Rack Attack had parts available that I couldn't even get from the manufacturer. Their shipping was fast! Great service!”

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Posted 4 years ago

“I enjoy the rack, and I enjoy the timely response I received on a question”

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Posted 4 years ago

“Very helpful fellows leading up to my purchase. The Kelowna outlet had one of the two platform bike racks I had shortlisted and held until I could make a trip to Kelowna. Also had inventory of other parts, for example the Kuat rack dock. I later ordered a spare wheel chock for the my rack, which was also in inventory and shipped quite promptly.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,888 reviews