Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,249 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“works well”

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Posted 5 years ago

“This was my second purchase from Rack Attack. The Thule product I ordered arrived severely damaged. Rack Attack handled the return seamlessly and shipped out a new rack immediately. The customer service exceeded all my expectations. I will 100% order from Rack Attack again. Bart S.”

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Posted 5 years ago

“Finding the right product for my vehicle and ordering it was easy. My order arrived within a few days. I had one small issue (missing one lock core) that was resolved quickly and graciously.”

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Posted 5 years ago

“I was able to find the perfect fit for my Toyota Corolla.”

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Posted 5 years ago

“Great service and fast delivery!”

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Posted 5 years ago

“My unit came on time and got my truck like a dream.”

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Posted 5 years ago

“Found exactly what I needed and it worked perfectly!”

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Posted 5 years ago

“Got hung up on one part during assembly, I called on a Saturday and got it resolved! Rack Attack made it very simply to purchase and everything fit perfectly for my make and model, thank guys!”

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Posted 5 years ago

“Thank you!”

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Posted 5 years ago

“Easy look up tool on the site to find available racks for your make and model. Ordering was quick and easy and the delivery was quicker.”

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Posted 5 years ago

“My order shipped within 48 hours. Great customer support when I had questions. Turn around time for email support was about 2-3 days.”

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Posted 5 years ago

“The instructions weren’t very clear but the bar code to the video instructions helped us a lot. So far great product no complaints.”

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Posted 5 years ago

“Easy Peasy”

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Posted 5 years ago

“Nice service and full inventory, would like to visit the shop again. Thanks for your service. Jason”

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Posted 5 years ago

“Excellent customer service and very knowledgeable on the phone ... only reason for a 4star is my product was $199.95 and free shipping started at $200 so I had to spend $5 on a key I don't need to save the shipping cost ... couldn't find another way around it ...”

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Posted 5 years ago

“Easy, good job”

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Posted 5 years ago

“Fantastic support at the Colorado Springs store!”

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Posted 5 years ago

“Great service and efficient delivery to my door. Product works very well for transporting my kayaks!!”

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Posted 5 years ago

“They saved me a lot of $$$ by not trying to retrofit a 2013 Prius into the Thule rack of an older Prius. Different bare roofs different kits?? Emailed a photo of the used rack to a Rack Attack rep & found out that the Thule Kit would not fit the older used rack. After buying the complete correct rack, they answered all my questions. Works greAt on my bare roof 2013 Prius plug-in. Both the Thule cargo box and the OEM Subaru (Thule) ski rack fit. Thank you”

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Posted 5 years ago

“Great product! Simple install..a little noisy with the sunroof open with the box on but that was expected 100%...yet to put cargo but hopefully soon”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,249 reviews