Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Great customer service and fast shipping”

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Posted 5 years ago

“Still have not received my order from the 9th of June.”

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Posted 5 years ago

Hi Roger, Apologies on behalf on USPS. We have sent you another set via UPS. Best regards, Blaze, Rack Attack

Posted 5 years ago

“Item as described. Very fast shipping!”

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Posted 5 years ago

“Rack attack customer service was great. However, so far I can't stand this Thule wingbar evo roof rack. One of the worst purchases I have ever made. Instructions were horrible and installation ridiculously complicated. Also they whistle like crazy. I thought the whole point of the aero bar was to be silent. Very angry”

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Posted 5 years ago

“Received the product within 1 day, incredible service!”

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Posted 5 years ago

“Delivery was on time and in good shape.”

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Posted 5 years ago

“With history spinal surgery, I had extreme difficulty lifting my ebike onto old bike rack. Fortunately I found Kuat NV2 with ramp and easy clamp down levers. So great to load ebike 55 pounds, and no need from partner help, to lift. Best quality rack, which enhances my biking experience. Thanks Kuat.”

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Posted 5 years ago

“These guys are awesome! When I needed a replacement key quickly for my roof rack, they made it happen! They are the best!!”

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Posted 5 years ago

“Very satisfied with customer service and shipping. Prompt and friendly”

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Posted 5 years ago

“This place just racked up another satisfied customer.”

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Posted 5 years ago

“Would rate six stars if I could.”

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Posted 5 years ago

“Fast delivery and a perfect fit…I had watched a You tube video so installation went smoothly”

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Posted 5 years ago

“Awesome customer service. I am very impressed with your company!”

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Posted 5 years ago

“Good Service 👍🏻”

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Posted 5 years ago

“Shipping and order processing was very fast. Great company to deal with.”

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Posted 5 years ago

“Great rack, easy to set up and very quiet. Amazing delivery. Only issue is that the locking mechanism is a bit short to get through wheel and frame.”

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Posted 5 years ago

“Order got mixed up and the wrong kit was sent. However the error was found and made right by customer service without me doing anything. Great support”

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Posted 5 years ago

“They were very helpful. My rack was delivered quickly.”

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Posted 5 years ago

“Rack Attack is an excellent source period…it’s why I have been a long time customer and won’t hesitate to recommend them!”

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Posted 5 years ago

“I was very pleased by my purchase and the service I got.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews