Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,888 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called Rack Attack prior to ordering online to make sure the cargo rack would fit the Thule bars on my Honda HRV (a small car). They were helpful and verified that yes, they would fit.”

Helpful Report

Posted 4 years ago

“The service was professional and the person who spoke with me was very knowledgeable and through.”

Helpful Report

Posted 4 years ago

“Easy, the right product and fast delivery!”

Helpful Report

Posted 4 years ago

“I was able to find what I needed online. It was delivered quickly. In general I prefer going to the store and consulting in person but Covid made that impossible.”

Helpful Report

Posted 4 years ago

“The best service”

Helpful Report

Posted 4 years ago

“Rack Attack was the only place I could find that had what I was looking for in stock. It was shipped later that evening and I received it a few days later! I am very impressed.”

Helpful Report

Posted 4 years ago

“Product as advertised. Quick delivery”

Helpful Report

Posted 4 years ago

“It's nice to have free shipping to save me a trip to the store.”

Helpful Report

Posted 4 years ago

Hi Colleen Looks like Canada Post left a notice this morning for picking up your item. Please let us know if there are any issues picking it up. Thanks Mike

Posted 4 years ago

“Sent a key and charged my credit card while I was still working with a customer service agent to gather additional information for the key that was needed. The key that was sent was the wrong one.”

Helpful Report

Posted 4 years ago

We apologize for the inconvenience. Our team has reached out to see what we can do to help.

Posted 4 years ago

“They had what I wanted at a reasonable price, and very fast shipping.”

Helpful Report

Posted 4 years ago

“GREAT JOB!!!”

Helpful Report

Posted 4 years ago

“I had ordered from another business who charged me for a rack the didn’t have in stock and never sent me. Once I found Rack Attack they were amazing. I won’t ever shop any where else but Rack Attack. Amazing customer service.”

Helpful Report

Posted 4 years ago

Hi Steve, Apologies for the inconvenience. Our team has reached out to help. Best, Blaze, Rack Attack

Posted 4 years ago

“Great service on this, from answering questions about fit to confirming my choices and finally to offering me a solution to an out of stock issue. Had my rack four days later.”

Helpful Report

Posted 4 years ago

“fast shipping”

Helpful Report

Posted 4 years ago

“Very simple transaction : 1) found the product on the website 2) did the payment and selected shipping option 3) my order arrived at home in a week or so, well packed, no damages and the product is flawless. Very easy transaction, thank you to the staff!”

Helpful Report

Posted 4 years ago

“Awesome customer service, and amazingly nice to deal with. Perfect.”

Helpful Report

Posted 4 years ago

“Tour service his very good including thé shipping”

Helpful Report

Posted 4 years ago

“Arrived quickly, install was simple, everything was in the box!”

Helpful Report

Posted 4 years ago

“Candidly, I was pretty nervous about order an expensive Thule cross-bar system from an online outfit called “Rack Attack.” But, I had struck out on finding all of the components we needed (even from Thule). Call it a leap of faith. My faith was well placed. I immediately got a confirmation of the order. The next day the shipping notice arrived. And then came the well packaged box with all of the components. I couldn’t be happier.”

Helpful Report

Posted 4 years ago

“Arrived really quickly! Thanks!”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.8 based on 4,888 reviews