Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,905 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order it got it quickly and like the products.”

Helpful Report

Posted 4 years ago

“A great experience. I researched bike racks online then went to Rack Attack and ordered it. I received the rack right on time and it works great.”

Helpful Report

Posted 4 years ago

“My rack attachment arrived 2 days after I ordered it! Price was right too. All in all a great experience.”

Helpful Report

Posted 4 years ago

“Great product choices and their customer service team is top notch!”

Helpful Report

Posted 4 years ago

“Good service with the exception that I was excessively overcharged for shipping.”

Helpful Report

Posted 4 years ago

“Exceptional service...fast delivery, competitive pricing, in stock”

Helpful Report

Posted 4 years ago

“Perfect delivery and on time”

Helpful Report

Posted 4 years ago

“Hey guys so far so good - Mike out of the Portland store hooked me up - I have a can-am maverick sport 1000r DPS. He recommended the Yakima towers , 2 sets of # 6 landing pads and the 48" Yakima round cross bars. In addition I also bought the locking cores as well. I then went to Maxxhaul and got the 36" x 48" x 4-1/2" basket. Easy install - haven't had a chance to see how well this will perform on the trails but everything seems to be SOLID. Would send pics but I don't see anywhere to upload. I've already recommended this so I hope this helps you guys with further sales. Thanks - Mark”

Helpful Report

Posted 4 years ago

“RA had the product I needed and it arrived quickly but the price match feature was not understood by the person I spoke with on the phone. I found a cheaper price online but he couldn't tell me if it applied. It wasn't applied to my order even though I put it in the notes.”

Helpful Report

Posted 4 years ago

Thank you for your feedback and apologies for the inconvenience. We'll reach out to you directly to investigate what went wrong and find a solution for you.

Posted 4 years ago

“I live in the Northeast and we recently purchased a new Honda CRV. We wanted to get the new fit kit for our Thule rack but the part was backordered on the Thule website and none of the 5 stores I contacted in my area had it in stock. I called Rack Attack in Minnesota and they not only had the fit kit but they promised to ship it out in time so we could ski the following weekend. The package arrived a day early. The customer service was top flight and I will 100% shop with Rack Attack again.”

Helpful Report

Posted 4 years ago

“Could not be better from initial order to delivery.”

Helpful Report

Posted 4 years ago

“Easy, fast and delivered. What more do you want?”

Helpful Report

Posted 4 years ago

“In this day and age of forever shipping, it took 24 hours to get my order. I was amazed you kept to the email that stated "you package will be delivered tomorrow" Thank you.”

Helpful Report

Posted 4 years ago

“Awesome price and quick delivery, for a great quality Thule rack. I couldn't be happier with my purchase!”

Helpful Report

Posted 4 years ago

“Great knowledgeable staff. Excellent pricing!”

Helpful Report

Posted 4 years ago

“Ordered some accessories online. Two days later they arrived. Great website and service.”

Helpful Report

Posted 4 years ago

“I'm not enjoying it because I never received it”

Helpful Report

Posted 4 years ago

Dear James, So sorry to hear the item hasn't arrived yet. I just checked the tracking and it looks like it's due to arrive on the 16th. We sent the package via First Class USPS but it looks like the shipment might have been delayed due to last month's holiday rush. I hope it gets to you soon! Best regards, Blaze, Rack Attack

Posted 4 years ago

“Easy online shopping experience, and super-fast delivery. They also have great in-person customer service.”

Helpful Report

Posted 4 years ago

“Rack Attack answered my questions and directed me to the best rack. Staff is knowledgeable and helpful. Shipping was very fast and complete.”

Helpful Report

Posted 4 years ago

“Your company was the only place that had these Thule 25” fat tire straps for my XT EasyFold platform rack. What a relief, after waiting 6 months for the rack, I thought it was going to be another 3 months if ordered from one of your competitors. Thank You”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.8 based on 4,905 reviews