Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,905 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of options to fit my needs. Received the items I needed quickly and in great condition.”

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Posted 4 years ago

“Excellent customer service and very helpful online vehicle selection tool.”

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Posted 4 years ago

“Went back to Rack Attack for a second order because the first went so smoothly. Super consistent and fast delivery. Great customer service. I recommend them.”

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Posted 4 years ago

“A-1 outfit. Needed a Thule fit kit on short notice. Thule.com accepted my order but couldn’t deliver in a timely fashion. Rack attack had what I needed in stock and shipped within my timeframe.”

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Posted 4 years ago

“Rack Attack was Quite good. Good website, rapid processing, and on time delivery. The Yakima rack is a different story. The bars are fine, but the towers are poorly designed and engineered relative to past Yakima racks I’ve owned. Cheap plastic covers that are difficult to remove and replace. Poorly engineered clamps that fall off when installing. Once installed, things are fine but install and removal are not good.”

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Posted 4 years ago

“REceived the bike rack in good order. Easy to assemble.”

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Posted 4 years ago

“Received product and have not installed yet. Waited 10 days for it and paid $15 For shipping.”

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Posted 4 years ago

Dear Julia, I'm sorry it has taken so long for UPS to deliver. We have noticed minor delays due to restrictions in certain areas and due to the holiday rush from the month prior. Please reach out to bjames@rackattack.com if there is anything else we can do for you. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Flawless, fast and great delivery. All others were out of stock, but Rack Attack came through. Thanks”

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Posted 4 years ago

“Fast checkout and delivery”

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Posted 4 years ago

“You can trust these guys to provide quality service with a quality product.”

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Posted 4 years ago

“Very quick responses to my inquiries, and it was reassuring to have the professional team confirm exactly which fit kit and parts I required. Thank you for a great job helping me get a roof rack for my 2020 Jeep Grand Cherokee.”

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Posted 4 years ago

“They had a very large amount of products in stock and I was able to pick out the one best for mine. They have very helpful customer service and I received my product a few days after my order. I would definitely recommend using Rack Attack for any products related to roof racks.”

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Posted 4 years ago

“Fast shipping & delivery Excellent service Fair price”

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Posted 4 years ago

“These straps are perfect for my Fat tire bike. Easy to put on the Thule Easy fold rack!”

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Posted 4 years ago

“They have quality products & shipped as promised. I would definitely recommend Rack Attack to everyone!”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Quick turnaround. 15 dollars for shipping was a little steep, but hey I needed that part and it worked perfect. Thank you”

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Posted 4 years ago

“Customer service and product was great...charging such a ridiculously high amount to mail two replacement keys was not!”

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Posted 4 years ago

“So quick to deliver! So easy to deal with.”

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Posted 4 years ago

“Rack fits perfectly - very easy to use website to get the right rack.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,905 reviews