Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,905 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done. I was very worried about car model specific fits for my rack but everything was perfect.”

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Posted 4 years ago

“Two day delivery ‼️👍🏼”

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Posted 4 years ago

“Great service. Would buy from them again!”

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Posted 4 years ago

“Everything went very smooth!”

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Posted 4 years ago

“Speedy delivery, even around the holidays. Super helpful on the phone as well. GREAT customer service.”

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Posted 4 years ago

“Called about a Thule ski rack, which I go from Amazon, but had their ski shop on the box. The ra k did not fit my bars. Even though they did not seel me the ski rack, they took the time to help me find the part I needed. Much appreciated!!!”

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Posted 4 years ago

“Quality products and excellent customer service.”

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Posted 4 years ago

“Easy online shopping five star customer service”

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Posted 4 years ago

“Just as ordered, very fast delivery”

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Posted 4 years ago

“My order was logged as shipped at the store, but was not sent out. It resulted in a long delay. Unacceptable.”

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Posted 4 years ago

You are correct - this is unacceptable and I would like to offer our sincere apologies. We are extremely proud of our fast turn around time but in your case, we dropped the ball and didn't get the order out to you as fast as we should have. Apologies again and we wish you all the best in 2021. Blaze, Rack Attack

Posted 4 years ago

“I bought Thule Wingbars from another business and they came in a package that appeared to have already been opened. Upon inspection of the contents - parts were broken and bars damaged. Rack Attack had what I was looking for and the product shipped and arrived as promised. Shipping package was in great condition and contents in new, undamaged condition. Thank you”

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Posted 4 years ago

“Was very happy to see I could order a new key for only $4.80 for my cargo carrier. I wasn’t happy that I paid $15.00 for UPS, it was supposed to get to me within a few days, but was the following week before I received. It was the week before Christmas so it was probably an overload. Not Rack Attacks fault I wouldn’t think. I truly appreciate knowing Rack Attack could send me another key. It would have been impossible to get what all I needed in my CR-V without the luggage carrier. Thank you RA!”

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Posted 4 years ago

“Ordering via online was simple. Package arrived quickly and recipient of the xmas gift was pleased and the rack was the right one. Thanks”

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Posted 4 years ago

“All parts in stock. Easy.”

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Posted 4 years ago

“Rack Attack had the bike rack needed in stock, at a fair price, and had multiple shipping options available. Bike rack arrived in timely manner.”

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Posted 4 years ago

“I found my thule parts i needed very easy on web site, ordered them and paid for expedited delivery, and it all worked out as promised. My only criticism is i never received an invoice. I received an email right away with the shipping number but no invoice. I over ordered one item and need to return it. I will call. To get the return information. I would order from rack attack again.”

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Posted 4 years ago

“Had item in stock while others did not. Shipped and arrived in a very timely manner.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“These guys are great. Lowest prices, fast shipping, excellent customer service. It’s nice to not buy from Amazon every once in a while”

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Posted 4 years ago

“Always a customer-centric experience!”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,905 reviews