Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,155 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,155 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 14th July 2026

732

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall great service. Very prompt delivery. All parts were the correct ones for my car. I did not give you a 5 rating because the sales person could not confirm that the old Thule Evolution box I was buying the rack for would actually fit the Evo Wing Bars. A sales person from Thule answered that for me.”

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Posted 4 years ago

“4 stars. I didn't like that I waited so long for my order. Limited in stock in stores bothered me on your website when I was unable to get it online.”

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Posted 4 years ago

“Prompt and expeditious from beginning to end. That is with regular shipping which was way over priced. Paid almost as much for product as I was charged for shipping.”

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Posted 4 years ago

“I just love them. This is my second pair I buy from rack attack. quick delivery and affordable. Will buy again from this website”

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Posted 4 years ago

“Good selection and availability but shipping cost was more than the item! Fast shipping.”

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Posted 4 years ago

“Your delivery and accuracy were admirable but the parts for Yakima racks are unbelievably expensive. I had hoped to get enough parts for two top racks (a front and a back) at that price, but I just didn't look closely.”

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Posted 4 years ago

“Excellent service getting my bike rack ready to ship in no time! Not your fault UPS didn't pick it up. Just got it assembled, waiting for my loaned car to return to try it.”

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Posted 4 years ago

“Never delivered to Back Doorstep”

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Posted 4 years ago

“Great service level. Product shipped quickly and arrived within targeted delivery date. Well packed and easy to install. Thank you”

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Posted 4 years ago

“I got expert fit advice for my car, and when the wrong part was shipped, it was handled quickly and professionally.”

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Posted 4 years ago

“Some complications with the order. Mostly because the sizes that Thule had listed for my car were incorrect. But these guys took care of it and I'm all situated now. Great customer service.”

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Posted 4 years ago

“Rack Attack has great customer service and they are quick to answer questions and ship products. Prices were very competitive too. However, I was shipped the wrong rack at first. RA quickly contacted me to rectify, sent UPS label for return, and advised me that correct rack was going to be sent out and UPS would pick up wrong rack. That was over a week ago - the new rack hasn't showed and UPS has not yet picked up the old rack.”

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Posted 4 years ago

“Ordering process was simple. Delivered to door without any issues.”

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Posted 4 years ago

“Fast shipping and great rack BUT terrible delivery. It was left at our front door, in full view of the street. One of the pieces was not even on our front porch, but rather left on the driveway. For an item worth $1600, a signature should have been mandatory. Thank goodness I was home. Not impressed.”

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Posted 5 years ago

“So far, so good with this rack. My only complaint is with the installation instructions! I wish it would have been more clear on how to attach it to the car rack. More words instead of just pictures. I was man-handling the rubber part to pull it up into place. Little did I realize that was what the knob was for! gah . . . hate to say that I needed my husband for that part.”

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Posted 5 years ago

“Ordering online was a breeze. The rack came as promised and was a easy to setup as described on the website.”

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Posted 5 years ago

“Product is perfect to matche my other roof rack! Delay production and shipment was the downside! Blame it to Covid”

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Posted 5 years ago

“The only place I could buy everything I needed. It was expensive but the selection was unmatched. Navigating the site was easy enough. Ordering was easy. Customer service was hit and miss - those I got through to we’re knowledgeable and answered my questions, it just took a few tries to get someone to answer in a timely fashion.”

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Posted 5 years ago

“Strangely the box came extremely beat up. Product was fine and love the ski rack it’s perfect for travel and the lock works great”

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Posted 5 years ago

“It was so easy to order what I needed.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,155 reviews