Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,210 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, fast delivery and was notified upon delivery. Arrived a day before predicted.”

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Posted 5 years ago

“Good staff at the Golden store. It took 3 times of phone calls to get ahold of someone.”

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Posted 5 years ago

“it's functional comes at a decent price and works well.it could easily have some place on it to attach tie down hooks and it could come slightly more assembled and marked............it did not take extremely long to put tugether and I am very happy with it”

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Posted 5 years ago

“Thule racks are pricy but they are also sturdy”

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Posted 5 years ago

“Not at all with the service of the item but the delay in delivery was surprising considering it was within province! I often get things from Ontario quicker, bizarre!”

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Posted 5 years ago

“Some parts are back order or not available... Hope it will be available soon...”

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Posted 5 years ago

“Was delivered quickly, easy to assemble and mounted onto roof rack easily. Bike is easy to mount and dismount with this rack model.”

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Posted 5 years ago

“All good, but I wish I was made aware of the pick up style bike rack from Rocky Mount.”

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Posted 5 years ago

“Item arrived damaged but customer service was good and refunded part of purchase price after I sent pic of damage. I encouraged them to file a complaint with delivery services.”

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Posted 5 years ago

“Product arrived on time as advertised, not a small feat these days.”

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Posted 5 years ago

“Good rack after assembly. It was hard to line up bolt holes once pieced together but it looks great and it's strong. APEX has the same looking rack for $240 but not sure about quality”

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Posted 5 years ago

“Everything was perfect with the exception of one thing. Everyone I spoke to, both the gentleman online, as well as the gentleman at rack attack Tigard were wonderful! Very kind and helpful. The problem was that I purchased the silver crossbars and was sent the all black. I decided I didn't care enough to try to exchange, and kept the all black”

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Posted 5 years ago

Hi Tracy, So sorry to hear about the color mix up. We'd be more than happy to do an exchange if you change your mind. Just let us know! Best, Blaze, Rack Attack

Posted 5 years ago

“Great service, fast delivery.”

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Posted 5 years ago

“Great service and delivery. Would have been 5 stars but I'm missing 1 tether strap to hold down my SUP to the front of my car.”

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Posted 5 years ago

“Super happy with the ordering and shipping, product arrived quickly and was exactly what I needed”

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Posted 5 years ago

“Please with this purchase so far, got all 4 bikes on it this weekend no issues”

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Posted 5 years ago

“The website could be cleaner. When looking for what I needed, it was easy to enter the details of my car, and then I was given a list of top three options. Those options were the most expensive and I had to look for the button to click to bring up more racks. Even on the web I was being upsold.”

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Posted 5 years ago

“good cie I guess, not really have anything to say bad about this cie”

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Posted 5 years ago

“I called Rack Attack prior to ordering online to make sure the cargo rack would fit the Thule bars on my Honda HRV (a small car). They were helpful and verified that yes, they would fit.”

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Posted 5 years ago

“I was able to find what I needed online. It was delivered quickly. In general I prefer going to the store and consulting in person but Covid made that impossible.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,210 reviews