RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,474 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,474 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service from experienced friendly staff. Their products were a lot cheaper than others I tried. Would definatley recommend RIAS to my friends & family”

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Posted 9 years ago

“The person I talked to seemed to know her job very well but checked with others on some points. I thought she did well. Thanks Clive”

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Posted 9 years ago

“easy quick and sorted, minimum of paperwork”

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Posted 9 years ago

“i had an issue with trying to add my brother temporarily to the policy. my complaint was handled quickly and to my satisfaction”

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Posted 9 years ago

“Chose RIAS through Compare the Market. Clicked the link to the RIAS website and purchasing the policy itself, was easy enough. As requested, registered with RIAS, and uploaded my Proof of no claims discount (NCD) via my RIAS account. A couple of days later I received an e-mail confirming RIAS had received my proof of NCD. Very ANNOYED to then receive a letter, a week later, threatening to cancel my policy if I did not provide the proof of NCD. This necessitated a phone call, at my expense, to RIAS to confirm their receipt of proof of NCD, which was duly confirmed.”

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Posted 9 years ago

“Efficient pleasant staff, good web site”

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Posted 9 years ago

“Efficient and helpful service with good value for money.”

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Posted 9 years ago

“RIAS buildings cover was quoted at one third the price of my former insurer,with whom I had been for a few years but who had hiked prices up by over 50% in two years, 26% in the last year alone. RIAS quote was competitive & provided the same cover. A no-brainer as they say. Of course, it remains to be seen what the 2016 renewal price will be in 12 months time and whether the new business gained this year as from a new customer is still as valued price-wise next year.”

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Posted 9 years ago

“Site was fairly easy to use”

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Posted 9 years ago

“very good value, I am really pleased I chose RIAS.”

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Posted 9 years ago

“GREAT PRICE AND VERY EASY TO CHANGE MY POLICY”

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Posted 9 years ago

“100% perfect”

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Posted 9 years ago

“Process was very easy and straight forward and the price is very competitive.”

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Posted 9 years ago

“overall i found it was quite easy to do”

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Posted 9 years ago

“Rias provided me with good home insurance at a very good price.”

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Posted 9 years ago

“The operator who took my call was very polite and helpful with my query and that enabled me to insure my vehicle with no problem.”

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Posted 9 years ago

“They are easy to contact via phone and sort out issues quickly, new car insurance policy arrived by post next day and they were the cheapest on go compare.”

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Posted 9 years ago

“I found that RIAS were the best quoted car insurance company on my comparison websites.Way below my current insurance company who still failed to compete after giving them two chances.I did reduce some of the cover slightly,which I had no need of anyway,but I feel that overall I received a good deal. I did contact RIAS direct to discuss some cover issues which resulted in a reduction of £3.00 which was appreciated.”

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Posted 9 years ago

“I was initially pleased to get a good motor insurance policy with a very reputable company at a reasonable price. However, 12 days after accepting proof of my NCD entitlement I was surprised and confused to receive a letter from RIAS claiming that I'd not yet sent it and warning that my policy would be cancelled if I didn't provide it within two weeks. As I didn't want to take the risk of driving uninsured, I felt it necessary to phone the company who advised me to ignore the letter, saying it was probably sent as a result of "a system error". The fact that this suggests there is some disconnect within the car insurance department doesn't bode well if I am unlucky enough to have to make a claim within the next 12 months. Additionally, RIAS is also still writing to the previous owner of my home almost exactly two years after they moved out which underlines that there is something wrong with the company's administrative systems. It is a pity that as a result my first experience of RIAS is not an entirely positive one.”

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Posted 9 years ago

“cheapest quote on the net will wait and see in months to come”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,474 reviews