Sedgwick Claims Management Services Reviews

"We have HSBC Home Insurance through Aviva claim ref 4502996966. We had serious flood damage during Storm Isha in January. HSBC claims service advised that they would be able to assist. We sent photos of the roof damage . Then we were advised that Sedgwick would be sending out an inspector . An appointment was made but Sedgwick later asked for the date to be changed but it was not convenient for us to change it. In the event an Inspector Paul Osman called here on Thur 4 March about 4pm.\r\nHe was not happy that we would not change the date and his attitude during the visit was appalling. He could not have been here more than 5 mins. He showed no interest in any explanations how the storm and wind had penetrated and damaged the rubber roof membrane causing a leak through to the ground floor. He was not open minded but merely said that we should \"not hold our breath\" about the success of the claim. He merely left saying he would do a report.\r\nWe found Mr Osman very unprofessional , unpleasant and rude. Why you would have someone like him the face of your organisation is beyond us. Maybe he was having a bad day but we deserved a fairer hearing."

"Home Depot delivery and microwave installer told me I had to remove part of my backsplash in order to install the microwave. He said the new microwave was longer, but turns out the mounting plate is standard. I didn't have to remove the tile after all! After complaining to Home Depot, they made a claim with Sedgwick. The Sedgwick representative said it was my choice to remove the tile and I should have gotten a second opinion! At this point they are still reviewing my claim, but I am done with them. They aren't worth my time and energy for a few hundred dollars."

"I went to a wedding from Ohio to North Carolina last July. I went into a Sephora store in the mall. My knee bumped a display or something. I thought nothing of it and proceeded in line to pay for my item. I felt something wet and looked down and saw that I was bleeding. I'm not a dramatic person so I took out a band aid from my purse and put it on. I didn't say anything but it was all captured on their store cameras. I know this because once back to the hotel I called the store and spoke to manager and she says \"I see a man come stand next to you at the register.\" I say yes my husband entered the store to find me and came to the register to ask if the store offered military discounts as he asks in most stores. So I know I was on camera. Long story short, once back to hotel the band aid was completely saturated and there was a gash in my leg. My husband told me it had to be something sharp which is why I didn't know I was injured. He said something dull would have hurt. We were in North Carolina for his sisters wedding who is a nurse. I sent her and my son who is in PA school pics and they both said they thought I needed sutures. My husband was in the wedding and was due to be at wedding rehearsals, I don't drive in places I'm not familiar with so he had to take me. It was just a big inconvenience more than anything. It took forever in urgent care. I received 5 stitches, but I now have a keloid and it itches constantly. It was my first time in urgent care, my first time getting stitches, my first time with a keloid. I am permanently scarred. I'm black so it's a really dark scar on my leg and it's a keloid so it's raised and itches when I stand for prolonged periods. I can rub the area and feel it thru the fabric of my leggings. I admit, I did feel some kind of way...like wow, all I did was just walk into a store, out of state no less. Lived in Ohio my whole life and have never needed stitches. Ever! Sedgwick handles claims for Sephora. No one ever got back with me from Sephora, when I spoke to the manager she took my name and address so I assumed I would be receiving paperwork to file a claim. Nothing ever came in the mail. I've never had so much as a mva insurance claim let alone a personal injury claim so I did t know what to expect. My pov has been that people sue for everything but dealing with Sedgwick I can see why people obtain lawyers. After sending a dossier to Sephora with cell phone records, pictures of my injury, medical records from urgent care and my pcp when back in my home state to get stitches removed, Sephora sent my claim to Sedgwick. I received a nice letter saying to contact them to discuss my claim. I'm naive I thought I would contact them and say hey you have all the proof, I'm not a shady person, I would like to settle my claim for this dollar amount. The letter sent to me is dated 11-21-23. It is now 3-12-24. I have called the adjuster twice and emailed and I have not heard from Sedgwick since the letter was sent to me. Like I said, I've never had a personal injury claim, but just from a business pov I find it rude and disingenuous and I guess I now see why people get attorneys."

"I went to a wedding from Ohio to North Carolina last July. I went into a Sephora store in the mall. My knee bumped a display or something. I thought nothing of it and proceeded in line to pay for my item. I felt something wet and looked down and saw that I was bleeding. I'm not a dramatic person so I took out a band aid from my purse and put it on. I didn't say anything but it was all captured on their store cameras. I know this because once back to the hotel I called the store and spoke to manager and she says \"I see a man come stand next to you at the register.\" I say yes my husband entered the store to find me and came to the register to ask if the store offered military discounts as he asks in most stores. So I know I was on camera. Long story short, once back to hotel the band aid was completely saturated and there was a gash in my leg. My husband told me it had to be something sharp which is why I didn't know I was injured. He said something dull would have hurt. We were in North Carolina for his sisters wedding who is a nurse. I sent her and my son who is in PA school pics and they both said they thought I needed sutures. My husband was in the wedding and was due to be at wedding rehearsals, I don't drive in places I'm not familiar with so he had to take me. It was just a big inconvenience more than anything. It took forever in urgent care. I received 5 stitches, but I now have a keloid and it itches constantly. It was my first time in urgent care, my first time getting stitches, my first time with a keloid. I am permanently scarred. I'm black so it's a really dark scar on my leg and it's a keloid so it's raised and itches when I stand for prolonged periods. I can rub the area and feel it thru the fabric of my leggings. I admit, I did feel some kind of way...like wow, all I did was just walk into a store, out of state no less. Lived in Ohio my whole life and have never needed stitches. Ever! Sedgwick handles claims for Sephora. No one ever got back with me from Sephora, when I spoke to the manager she took my name and address so I assumed I would be receiving paperwork to file a claim. Nothing ever came in the mail. I've never had so much as a mva insurance claim let alone a personal injury claim so I did t know what to expect. My pov has been that people sue for everything but dealing with Sedgwick I can see why people obtain lawyers. After sending a dossier to Sephora with cell phone records, pictures of my injury, medical records from urgent care and my pcp when back in my home state to get stitches removed, Sephora sent my claim to Sedgwick. I received a nice letter saying to contact them to discuss my claim. I'm naive I thought I would contact them and say hey you have all the proof, I'm not a shady person, I would like to settle my claim for this dollar amount. The letter sent to me is dated 11-21-23. It is now 3-12-24. I have called the adjuster twice and emailed and I have not heard from Sedgwick since the letter was sent to me. Like I said, I've never had a personal injury claim, but just from a business pov I find it rude and disingenuous and I guess I now see why people get attorneys."

"I went to a wedding from Ohio to North Carolina last July. I went into a Sephora store in the mall. My knee bumped a display or something. I thought nothing of it and proceeded in line to pay for my item. I felt something wet and looked down and saw that I was bleeding. I'm not a dramatic person so I took out a band aid from my purse and put it on. I didn't say anything but it was all captured on their store cameras. I know this because once back to the hotel I called the store and spoke to manager and she says \"I see a man come stand next to you at the register.\" I say yes my husband entered the store to find me and came to the register to ask if the store offered military discounts as he asks in most stores. So I know I was on camera. Long story short, once back to hotel the band aid was completely saturated and there was a gash in my leg. My husband told me it had to be something sharp which is why I didn't know I was injured. He said something dull would have hurt. We were in North Carolina for his sisters wedding who is a nurse. I sent her and my son who is in PA school pics and they both said they thought I needed sutures. My husband was in the wedding and was due to be at wedding rehearsals, I don't drive in places I'm not familiar with so he had to take me. It was just a big inconvenience more than anything. It took forever in urgent care. I received 5 stitches, but I now have a keloid and it itches constantly. It was my first time in urgent care, my first time getting stitches, my first time with a keloid. I am permanently scarred. I'm black so it's a really dark scar on my leg and it's a keloid so it's raised and itches when I stand for prolonged periods. I can rub the area and feel it thru the fabric of my leggings. I admit, I did feel some kind of way...like wow, all I did was just walk into a store, out of state no less. Lived in Ohio my whole life and have never needed stitches. Ever! Sedgwick handles claims for Sephora. No one ever got back with me from Sephora, when I spoke to the manager she took my name and address so I assumed I would be receiving paperwork to file a claim. Nothing ever came in the mail. I've never had so much as a mva insurance claim let alone a personal injury claim so I did t know what to expect. My pov has been that people sue for everything but dealing with Sedgwick I can see why people obtain lawyers. After sending a dossier to Sephora with cell phone records, pictures of my injury, medical records from urgent care and my pcp when back in my home state to get stitches removed, Sephora sent my claim to Sedgwick. I received a nice letter saying to contact them to discuss my claim. I'm naive I thought I would contact them and say hey you have all the proof, I'm not a shady person, I would like to settle my claim for this dollar amount. The letter sent to me is dated 11-21-23. It is now 3-12-24. I have called the adjuster twice and emailed and I have not heard from Sedgwick since the letter was sent to me. Like I said, I've never had a personal injury claim, but just from a business pov I find it rude and disingenuous and I guess I now see why people get attorneys."

"I went to a wedding from Ohio to North Carolina last July. I went into a Sephora store in the mall. My knee bumped a display or something. I thought nothing of it and proceeded in line to pay for my item. I felt something wet and looked down and saw that I was bleeding. I'm not a dramatic person so I took out a band aid from my purse and put it on. I didn't say anything but it was all captured on their store cameras. I know this because once back to the hotel I called the store and spoke to manager and she says \"I see a man come stand next to you at the register.\" I say yes my husband entered the store to find me and came to the register to ask if the store offered military discounts as he asks in most stores. So I know I was on camera. Long story short, once back to hotel the band aid was completely saturated and there was a gash in my leg. My husband told me it had to be something sharp which is why I didn't know I was injured. He said something dull would have hurt. We were in North Carolina for his sisters wedding who is a nurse. I sent her and my son who is in PA school pics and they both said they thought I needed sutures. My husband was in the wedding and was due to be at wedding rehearsals, I don't drive in places I'm not familiar with so he had to take me. It was just a big inconvenience more than anything. It took forever in urgent care. I received 5 stitches, but I now have a keloid and it itches constantly. It was my first time in urgent care, my first time getting stitches, my first time with a keloid. I am permanently scarred. I'm black so it's a really dark scar on my leg and it's a keloid so it's raised and itches when I stand for prolonged periods. I can rub the area and feel it thru the fabric of my leggings. I admit, I did feel some kind of way...like wow, all I did was just walk into a store, out of state no less. Lived in Ohio my whole life and have never needed stitches. Ever! Sedgwick handles claims for Sephora. No one ever got back with me from Sephora, when I spoke to the manager she took my name and address so I assumed I would be receiving paperwork to file a claim. Nothing ever came in the mail. I've never had so much as a mva insurance claim let alone a personal injury claim so I did t know what to expect. My pov has been that people sue for everything but dealing with Sedgwick I can see why people obtain lawyers. After sending a dossier to Sephora with cell phone records, pictures of my injury, medical records from urgent care and my pcp when back in my home state to get stitches removed, Sephora sent my claim to Sedgwick. I received a nice letter saying to contact them to discuss my claim. I'm naive I thought I would contact them and say hey you have all the proof, I'm not a shady person, I would like to settle my claim for this dollar amount. The letter sent to me is dated 11-21-23. It is now 3-12-24. I have called the adjuster twice and emailed and I have not heard from Sedgwick since the letter was sent to me. Like I said, I've never had a personal injury claim, but just from a business pov I find it rude and disingenuous and I guess I now see why people get attorneys."

"I went to a wedding from Ohio to North Carolina last July. I went into a Sephora store in the mall. My knee bumped a display or something. I thought nothing of it and proceeded in line to pay for my item. I felt something wet and looked down and saw that I was bleeding. I'm not a dramatic person so I took out a band aid from my purse and put it on. I didn't say anything but it was all captured on their store cameras. I know this because once back to the hotel I called the store and spoke to manager and she says \"I see a man come stand next to you at the register.\" I say yes my husband entered the store to find me and came to the register to ask if the store offered military discounts as he asks in most stores. So I know I was on camera. Long story short, once back to hotel the band aid was completely saturated and there was a gash in my leg. My husband told me it had to be something sharp which is why I didn't know I was injured. He said something dull would have hurt. We were in North Carolina for his sisters wedding who is a nurse. I sent her and my son who is in PA school pics and they both said they thought I needed sutures. My husband was in the wedding and was due to be at wedding rehearsals, I don't drive in places I'm not familiar with so he had to take me. It was just a big inconvenience more than anything. It took forever in urgent care. I received 5 stitches, but I now have a keloid and it itches constantly. It was my first time in urgent care, my first time getting stitches, my first time with a keloid. I am permanently scarred. I'm black so it's a really dark scar on my leg and it's a keloid so it's raised and itches when I stand for prolonged periods. I can rub the area and feel it thru the fabric of my leggings. I admit, I did feel some kind of way...like wow, all I did was just walk into a store, out of state no less. Lived in Ohio my whole life and have never needed stitches. Ever! Sedgwick handles claims for Sephora. No one ever got back with me from Sephora, when I spoke to the manager she took my name and address so I assumed I would be receiving paperwork to file a claim. Nothing ever came in the mail. I've never had so much as a mva insurance claim let alone a personal injury claim so I did t know what to expect. My pov has been that people sue for everything but dealing with Sedgwick I can see why people obtain lawyers. After sending a dossier to Sephora with cell phone records, pictures of my injury, medical records from urgent care and my pcp when back in my home state to get stitches removed, Sephora sent my claim to Sedgwick. I received a nice letter saying to contact them to discuss my claim. I'm naive I thought I would contact them and say hey you have all the proof, I'm not a shady person, I would like to settle my claim for this dollar amount. The letter sent to me is dated 11-21-23. It is now 3-12-24. I have called the adjuster twice and emailed and I have not heard from Sedgwick since the letter was sent to me. Like I said, I've never had a personal injury claim, but just from a business pov I find it rude and disingenuous and I guess I now see why people get attorneys."