Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in the Middle East and only ever use Serenata Flowers now for family birthdays, mothers day and just to say 'I Love You'. Their bouquets never cease to take my breath away. What you see is actually what you get. They also go the extra mile to deliver when unforeseen problems crop up. Which I am extremely thankful for.”

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Posted 8 years ago

“Beautiful flowers fabulous service Thank you”

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Posted 8 years ago

“Flowers were fine but the endless marketing thereafter was maddening... and i didn't opt in for it either. Other floweer sellers are available!”

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Posted 8 years ago

“The flowers was beautifull but I pay 10£ for delivery before 11am and I get flowers 2pm”

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Posted 8 years ago

“Excellent service and beautiful flowers. Thank you”

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Posted 8 years ago

“Delivered on time”

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Posted 8 years ago

“I myself have not seen flowers but my niece who was recipient said they were beautiful.”

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Posted 8 years ago

“You did what I expected and paid for”

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Posted 8 years ago

“Pleasant experience from initial Google search right through to delivery. The order was confirmed and followed up with regular status updates. Delivery was around 4 o’clock on the day using the local courier...and they delivered a beautiful bouquet. Highly recommended!”

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Posted 8 years ago

“Easy to order and delivered the next day, friend really pleased with the flowers Thank you”

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Posted 8 years ago

“Recipient not home.. flowers dumped on porch for 2 days... no water of course and the administration thought it was okay to do so!! I had to ASK for an apology! I am South African the Rand is 17 to 1... I paid a pretty penny for rubbish service. They could have left a note so my family could have called when they returned!”

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Posted 8 years ago

“I ordered flowers & paid for them, for my mums 80th birthday a week before the date, then the day before I was informed by email {which was not read until the day of the birthday} that the flowers were out of stock and would be delivered 2 days later. I am totally not satisfied with your service which ruined my gift to my mum for her birthday. I have since cancelled the order & am awaiting a refund which as of present has not been done. I will not be using Serenata flowers again.”

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Posted 8 years ago

“Delivery Instructions followed, response to changes in delivery request acknowledged quickly and recipient very happy with quality of flowers😁”

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Posted 8 years ago

“The flowers I ordered arrived promptly - and it was excellent to have a tracking facility as I was sending them from Birmingham to Wales - and the person receiving them said that they were beautiful. Well done, Serenata Flowers, I'll use you again”

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Posted 8 years ago

“These were for my daughters birthday they arrived on time she said they where beautiful I did not see them as I am on holiday So thankyou”

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Posted 8 years ago

“Excellent, easy , never order from anyone else”

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Posted 8 years ago

“Ordered for same day service and arrived 2 hours later. Lovely flowers and the delivery guy gave my parents a box of Maltesers as he noticed it was their 68th wedding anniversary. Diolch.”

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Posted 8 years ago

“Excellent service. Beautiful flowers. Ordered the night before, saved my skin”

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Posted 8 years ago

“Serenata Flowers was so easy to look at use and order - and a big thank you from my sister who loved her flowers - big thumbs up from me :)”

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Posted 8 years ago

“So easy to book online and they turned up on time and were lovely”

Serenata Flowers 5 star review on 12th February 2018

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews