Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 880 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 880 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 20th October 2025

Chris Turner

Shackleton 5 star review on 28th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 16th April 2025

Andrew Harris

Anonymous

Anonymous // 01/01/2019

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“Amazing jacket, practical and perfect colour and feel. I will be coming back for more and have already recommended you to family.”

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Posted 3 years ago

“I ordered a couple of scarves for myself and my wife. A1 feel to them, they keep one exceptionally warm and the 100 is the icing on the cake to remember ‘The Boss’.”

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Posted 3 years ago

“Quality not as good as expected for a £450 jacket”

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Posted 3 years ago

“Really great fitting and warm jacket. Originally selected the wrong size, but effortlessly rectified, great service.”

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Posted 3 years ago

“Great quality products and service. Can’t be faulted.”

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Posted 3 years ago

“Very iconic brand and high quality products”

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Posted 3 years ago

“There is no greater quality, attention to detail or design than Shackleton's clothing line. I can't recommend the Haakon Tactical Parka enough.”

Shackleton 5 star review on 10th March 2022

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Posted 3 years ago

“I live in Colorado and it just took a few days for my sweater to arrive from the UK. The large sweater fits great, I’m 5’11”, 190lbs. The high collar doesn’t bother me at all, the softness of the wool is great.”

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Posted 3 years ago

“This was my first Shackleton purchase. Super fast delivery to the US. Very good quality product; quality materials and craftsmanship. A very warm garment as advertised. Will buy from Shackleton again.”

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Posted 3 years ago

“Having purchased multiple items from Shackleton over the past few years, they’re my go to for stylish and high quality hard weather gear.”

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Posted 3 years ago

“Travelled up from Cornwall to their London Regent Street store as I was interested in a Ross Down Gilet. The staff were really informative and helpful and I'm pleased to say I bought the Gilet and its brilliant.”

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Posted 3 years ago

“Perfect fit (xxl) and feels quality”

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Posted 3 years ago

“I like both "large" products I ordered Centenary explorer jacket (off white) and Escape expedition jacket (black, ordered last year) they give a feel of immersion in warmth and proection that does not skimp on agility”

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Posted 3 years ago

“Ronne jacket - well made, warm and very comfortable! Thank you for the service at your shop in London.”

Shackleton 5 star review on 18th February 2022

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Posted 3 years ago

“I bought a 100/centenary Shackleton scarf, light grey. Immaculate, and well worth the price. Gorgeous item. The recyclable packing - very good, and presentation of the item (bought through the online service) was excellent. A lovely postcard included as well.”

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Posted 3 years ago

“Easy shipping, great quality”

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Posted 3 years ago

“Excellent purchasing experience. Very high quality products. The Boss would be proud.”

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Posted 3 years ago

“EXCELENTE CALIDAD, COLORES Y TEXTURAS. MARAVILLOSO HOMENAJE A LOS HÉROES ANTARTICOS, ORGULLOSO DE USAR LA MARCA Shackleton....Regards from Punta Arenas!!!”

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Posted 3 years ago

“Thomas was extremely helpful and knew all about the jackets.”

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Posted 3 years ago

“I popped into the Shackleton concept shop on Reagent Street, quite by accident. I had not known that such a shop existed, and what a pleasant surprise. Joe the salesperson was fantastic, he explained to me about the family and the ideas behind the clothing. I purchased the centenary explorer jacket in navy, although I really really almost bought the orange edition, truely splendid. I also purchased the centenary Hero sweater in navy as a gift for a friend. I love history, and fashion, so it was brilliant to see high quality clothing made in tribute to an extraordinary man”

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Posted 3 years ago

Shackleton is rated 4.8 based on 880 reviews