Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,434 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 21st September 2025

553

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality items at a great price Fast dispatch and arrived in great packaging”

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Posted 4 years ago

“A great service as always”

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Posted 4 years ago

“Ordered next day delivery - took 5 days to arrive”

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Posted 4 years ago

“What a joke. Suppose to get my parcel last sunday as i paid £7.99 next day delivery. Never arrived i have emailed about 5 times about this and no reply. Rang about 10 times no answer. Rang hermes about this . To see wher my parcels are. Only to be charged £18 for phone call which i didn't even speak to any 1. Sports direct not got back to me with any emails and i wake up to this 1 this morning to write a review ???? Joke”

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Posted 4 years ago

“Disappointing service, still not received goods after a week of ordering next day delivery”

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Posted 4 years ago

“Very comfortable and true to size”

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Posted 4 years ago

“I love all of the items from Spots Direct it’s amazing Right products and right time”

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Posted 4 years ago

“Speedy delivery and packaged well. Happy with goods 🙂”

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Posted 4 years ago

“Great product at great prices. Fast postage too.”

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Posted 4 years ago

“Delivered promptly, products as described. Had to exchange one item which was very quick only I did have to pay the delivery hence the 4 stars”

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Posted 4 years ago

“im still waiting for the order to arrive so im not sure i can exaclty rate you very highly hermes havnt delivered it so im not too sure what to do here”

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Posted 4 years ago

“Muito profissionais”

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Posted 4 years ago

“1 item not delivered, no way to make contact with a person. No update as to when it’s being delivered. Quick enough to take my money though”

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Posted 4 years ago

“Ten seconds after placing the order I could neither correct the size or cancel the order. And I had asked for next day. Which ended up costing me double. How would you feel”

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Posted 4 years ago

“Order came very quickly - exactly as described and very happy with purchase”

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Posted 4 years ago

“Ordered 2 pairs of sandals, both size 8. Pair extra for next day delivery. They arrived one day late and, although both pairs were marked as size 8, one pair was 2 to 3 sizes smaller. Customer services are now stalling on sending me a replacement pair. Very unhappy with Sports Direct.”

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Posted 4 years ago

“Delivery time very good.”

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Posted 4 years ago

“Delighted with my new golf shoes fit like a glove prompt and speedy delivery thanks .”

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Posted 4 years ago

“My tracksuit arrived just no bottoms. Ck underwater ordered also didnt arrive. Notice it stated it on my invoice which was also the wrong size briefs. I'm so annoyed they didnt send me what I have asked for especially when I've spent over 100 pounds with them. I paid for next day delivery for half of my items.”

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Posted 4 years ago

“I ordered for next day delivery and I got my order 2 days later. I made a complaint to your customer service a week ago and I still don't have a response.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,434 reviews