Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,485 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Other clothing brands offer free delivery over a certain amount and free returns. I found it very frustrating that you do not offer that. Just for this I will not buy online again.”

Helpful Report

Posted 4 years ago

“Me encantó todo lo que compré , calidad 5 estrellas , el pedido llegó 6 días antes de lo pronosticado.”

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Posted 4 years ago

“Quick &easy to order fast delivery”

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Posted 4 years ago

“Very poor you sent me 2 tracksuits without bottom then its taken me nearly 2 weeks & still not resolved never use sports direct again.”

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Posted 4 years ago

“Not good as for the last 7days I get a message from Hermes saying we have your parcel we will let you no when it is out for delivery still not received”

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Posted 4 years ago

“I found it all very easy to order and have delivered. I was glad that the local Sports Direct would take back one of my purchases and give me a credit note as I had one size wrong.”

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Posted 4 years ago

“Seher gut, super. Schnel.”

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Posted 4 years ago

“I have ordered three pairs dumbbells and only received one pair I have been waiting for a month now I can’t contact anyone in your company in regards to this please email to explain what happened to my delivery”

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Posted 4 years ago

“speedy dispatch and refund after receiving the return, the refund was actioned immediately”

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Posted 4 years ago

“Do not order from this company, unless you like giving money away, all this company does is take your money and don’t deliver anything but then send you pointless emails if you try to enquire about the product, worst company in the world”

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Posted 4 years ago

“Very good the bikes are grate and they came when you said it was going to. Good price fir what I got as well”

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Posted 4 years ago

“Ordered a child's swimming costume; it turned up extremely quickly - far sooner than expected. Double thumbs up from me.”

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Posted 4 years ago

“I received email advising that goods have been dispatched, 1 week on still no goods and when I email I get a robot”

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Posted 4 years ago

“Very good can recommend to my family and friends beautiful clothes shall be using you again items came on time good quality”

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Posted 4 years ago

“Au top 👌👌 rapidité de livraison.”

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Posted 4 years ago

“Paid for next day delivery, wasn't delivered until nearly a week later even though I was in every single time they supposedly attempted delivery. Actual products were fine, though the shoes had obviously been returned by someone else and shipped out as they were missing tags and the packaging and box was damaged.”

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Posted 4 years ago

“Very pleased with my boots: the service: the delivery.”

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Posted 4 years ago

“Haven’t received the item and can’t get hold of customer support! Rubbish!!!”

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Posted 4 years ago

“Easy to use. RIDICULOUSLY PRICED SHIPPING. but I got next day and was very happy for a delivery on a bank holiday.”

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Posted 4 years ago

“I ordered two items, arrived separately on the same day??? I received TWO repulsive mugs foc. A hideous and unethical idea. I’d rather you planted a tree instead.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,485 reviews