“I searched for tickets on the StubHub app, but never finalized my purchase. I minimized my screen to come back and search again later and StubHub completed the transaction without me finalizing it. I called StubHub and they refused to acknowledge what their app did and provide my refund. I will never search for tickets via StubHub again.”
“Everytime I have ever purchased anything off of stub hub I have had issues. The first time they sent me a ticket link to no tickets. I ended up being on the phone all day with customer service. Most recently, they sent me an already expired parking pass and then when I tried to talk to the customer service workers, they told me they couldnt find my account or do anything and I had to ask for their manager. Nothing has been done about it so far but its costed me 50$ and the “internal team” still hasnt responded and my event is tomorrow. This company is a straight up scam.”
“Stub Hub was great. Got the pass quickly and easily. I do think the original seller was misleading by describing it as a ticket in the Red Garage, which was the venue’s garage. It was actually in the Red section of a very nearby garage.”
“Provided results in locating two tickets together for a last minute purchase to Saints vs Cleveland game. Seamless process to checkout and to view tickets.”
“Availability and prices updated frequently. Both the website and the app are easy to use. Checkout process is seamless and I had my tickets very shortly after purchasing. Good deal on a last minute ticket.”
