“Everything I purchased was exactly as described. However, Temu has a bad return policy. Instead of refunding my money they gave it as a credit, so then I had to turn around and purchase some other items to add up to that refund amount, of course I went over and paid the difference of $24.00 because it wouldn't let me order some stuff I had to split it in two separate orders. Just another way for Temu to sell stuff.”
“I keep getting this when querying my payment made.
We noticed that a payment of R701 on Mar 6, 2025, 2:02 pm was unsuccessful. If there's anything we can do to assist you in resolving this, please don't hesitate to let us know.
I confirmed with my bank and the payment was definitely made. I am trying to give proof of my bank record but keep getting the same computer generated answer. I need someone to go and find my payment made. Its like trying to talk to a rock!”
“Temu is horrible company. Everything that I bought I put that in garbage. I bought leggings and clothes and my skin has big problem. And they asked me for privat photos of my body that has a problem. Nobody publis private Photo and private doc. Das Material is really bad and can make cancer for skin . My doctor also said .”
“Despite having spent thousands with this company and recommended them to numerous friends and family, I was unable to get help resolving a $12.00. The products and service have become progressively worse as well.”
“My order total was $118 and they charged me $225. I submitted a refund and they just refunded the $118 but not the rest of my money. I’ll never buy from this company again. They are scammers!!”
“Temu is a joke. First ordered item was a problem. I've been around decades with excellent rated credit. They charged my card, went through fine, then asked for verification proof. I sent them a very nice high-res scan of my credit card statement with last four of my card circled. They wouldn't accept that and wanted more. So next I sent them a very nice high-res scan of my credit card front and back, and they wouldn't accept that. My real opinion is they didn't have the item I ordered in stock and used a possible fraudulent activity as an excuse. I ordered another item the day after the first and it went through fine. Waste of time and a messed up company...”
“I ordered a skull comforter set
I received a fitted sheet & pillow cases
WTH?!?!?!
I’m will NEVER order from temu again!!!!!
What a rip off!!!!!! 🤬🤬🤬🤬”
“Smart cup air freshener with lights only lasted a month. Don’t let them reviews convince you how good they were. Would never spend money on one of them again!”
“Package stolen cause they cant deliver well, left at the worst spot possible and wont take blame for it. 50$ in the trash. Rude customer service too.”