“Obnoxious customer service. Received cutlery that had incomplete counts, that was unwrapped and unhygienic and disgusting. Must've been a return from a previous customer. Was told to discard and replacement will be shipped. No replacement was ever shipped and now they obstinately REFUSE to refund without the item, which I discarded per their directions. An agent even told me that the record clearly indicates that I was told to discard and they will refund or replace. They won't refund, or replace. Liars. I emailed, chatted and spoke to live reps.”
“Have purchased a few items to try and they looked pretty decent on the site but were absolute rubbish. Also many items had 5 star reviews which I feel are fake therefore misleading. Save your money and buy local is my advice”
“The web site advertises free returns. Not so! I ordered 4 or 5 items. When I tried to return, the site stated I was only allowed to return one free.
Most items are garbage. Delivery time is about 3 weeks.
Don't do it!”
“DON'T FALL FOR THE HYPE!!!
Their fish game is a joke. It is just a ploy to get you to invite more people to their website and the closer you get to 100%, the harder they make it to get points unless you keep making purchases.”
“Temu shopping 🛍 great . Don't play the Fishland or the Farmland Game . Waste of time and all you are doing is Advertising for the Business . You don't get free items nothing in life is Free . I have been playing both while injured at home . Friend suggested doing it . The games are a scam . Example below . I had 600 g too feed fish . I was on 40 other fake profile was 30 . I watched till the last second and they were still at 30 . Then feeding ended . The fake profile was 57 feeds I was 40 . At no time did there 30 number change until game was over. You don't play with people. The Temu business play with you unfairly ... do not touch Fishland or Farmland . You might have too spend $2000 to get $10 free items ha ha”
“The keepsake hand statue is a waste of time and money.When you mix the clone powder exactly as it says it doesn't work.I will not be ordering anything else.I will pay more to a reliable company so I can use the product.”
“Whenever you log into the app they distract you with so many games to win “prizes”. Now to unlock those prizes you have very limited time (several mins) to spend money on a minimum number of items first (always make sure you go for the cheapest items possible, keep scrolling all the way down if you have to find them, because as you keep reading you’ll understand why).
Next, after purchasing items and unlocking your coupon/prize, they thwn break up this prize into seperate mini coupons, all requiring minimum spending to get a discount. Meaning if you win $450, it could be broken into 5+ coupons, with a total minimum spend of over $1,500+!!!
So in short, the coupons are a ploy to get you to spend more than you planned and consume more than you need.
They have cheap things, most are good some aren’t great. Do your research and just know Temu could end up costing you a lot more than you want or need vs buying that 1 item from your local store.”
“Temu spamming me with calls from different numbers everyday after I placed 1 order. I can't even block them. I deleted my account, hopefully this stops.”
“Horrible thieves. Do not buy here.
I spent $80 on merchandise , was to get free shipping, and they are sending one item at a time charging me $2.99 shipping for EACH item.i will never buy anything from them again. Thieves.”
“Customer service are ruining my life
Accusing me of stealing, 2 deliveries of low value had no proof of delivery yet my cctv back no body ever came to our house within 75 feet to deliver
So they are pushing me to madness”
“Let you spin get $500 in credit but you must pay for x amount of purchases eg:$40 They charge you that amount and can not get $500 credit to buy other items”
“They sold me a misspelt Christmas card and tried to claim it was supposed to be spelt like that. However the title of the item was spelt correctly, so that's a load of BS. They won't replace the item by sending a correctly spelt one, even though they have plenty available. They offered a refund so I could order a new one myself, but this is useless as they have a minimum spend in place of $40. So I cannot fix THEIR mistake without having to spend a lot more money. I spent so long chatting to them trying to resolve this. I got shifted from person to person, having to repeat myself continually. It still isn't resolved. Appalling service.”
“They provide many five star reviews on every items, you never see one or two star reviews, many stuff I bought are no that good in quantity or function as the reviews and after I put up one my true reviews they removed it. The wheel spin is fack!”
“I want to shop if you want my algorithm to play games and spin wheels I’d play wheel of Fortune. I was trying to shop but every time I try all you do is make me spin a wheel. I don’t want your wheels. I don’t believe in your gimmicks, all I wanted to do was look at a dog house, but instead, I had to shop by spinning the wheel 400 times, there’s no algorithm to show you the kind of things that I like because you’re too busy”
“The worst scam site ever, I ordered almost $700 worth of items and more then half came broken, I proved to them with photos and dates but they wanted me to send back the items, Which I obviously couldn’t as they were completely shattered to tiny pieces, I just wanted a replacement for my items. But did temu do anything no the best I got from them was a $15 refund for broken items worth over $400 ! Mark my words I will NEVER order from temu again. Go to Amazon they are a trillion times better”
“I ordered a clothes rack, a shoe carrier, 2 body shapers and two pantsuiitsh. They charged my card, sent me two worthless items I didn't order, claimed they canceled my order about some financial bogus suspicion and refunded my account,which was untrue!! They didn't refund s___!! How do I get my money back. Their customerservice is nonexistent!!”
