“Very poor quality clothes. The boots wrinkled after 20 footsteps. The shirts wrinkle around buttons, the sewing is terrible and the material is not better. Shoes wrinkle when I put them on and the inside is crappy. It's cheap and that's what I've got. First and last time.”
“I made and confirmed an order by mistake on temu. Paid everything and when I cancelled an order and asked for refund, they sent me invoices and reference numbers, but till now I haven't gotten a message from them or my money. They gave me dates when id receive my money but the dates have passed and I still haven't received anything till now”
“I never received my order, even though the tracking indicated it was ‘successfully delivered.’ Temu repeatedly closed my complaint without taking it seriously and even claimed it was ‘too late’ for an investigation, despite their own delays.
PostNL confirmed through their system that Temu never contacted them, even though Temu falsely claimed they had. They also confirmed that if Temu had contacted them, they would have verified that the package was not delivered.
Klarna was also unable to help as Temu refused to cooperate. Now I am left without my money and no resolution. Do not buy from Temu if you expect your order to arrive or any form of customer service!”
“YOU charged me163.50 plus 9.81 tax total of 173.31 dollars for the 3/4 in.hd impact wrench. When recieved it was smaller 1/2 in. impact wrench # UVDB02-01 that was on special for 80.00 dollars that is LESS than half of the 3/4wrench that i paid for. you sent the 1/2 why didnt you charge me the 1/2 in price and not the 173.31 lately i spent over 500.00 tools/tires.In my cart i have 240.00 including a 3/4 hd impact. But i want to keek the 1/2 in. and put the differance off my new order. will send photos”
“The 7" gps that I ordered was probably the worst item I've ever purchased ever. You almost have to step on the buttons to get them to function and the city that I live doesn't even show up. 50 dollar waste of money and my time. I threw it away rather than to deal with such a company.”
“Junk. Pictures make the stuff look large, but in reality are small. Don't even order.
Stuff is not good and my husband threw away the knife I ordered for him. Accident waiting to happen.”
“I cancelled an order before it was shipped and they denied I had done so, sent their cheap garbage anyway, and charged me for it. They can not be trusted to do the right thing. Everything they sell is of poor quality and falls apart.”
“Know temu is saying I have a settlement? I have been their customer for almost two years and I am banned to shop until the settlement clears???? Crazy”
“Shady business practices. They promise $5 for late delivery but then refuse to honor it. Also, an item was missing in the delivered package but they refused to process the credit stating that the item was in the package. Shame on them.”
“Temu's products are junk. worse is I got a bug bite when I opened the package, I didn't even know what kind bug is it. I am worried it could be a bed bug.”
