“Absolute complete and utter lower COLONS you are liars and your service is useless I have nothing but issues with you don't tell customers their items will be at 1 place at the a time you state for it to not actually be arriving until another date and time this will be the last time I order with you you're a disgrace”
“Diabetics everywhere be aware. Although I agree all staff were very polite . There is one thing that people need to know. I went for my diabetic eye test during which I suffered a hypo none of the staff in vision express had any knowledge or experience concerning this very serious illness. I even check with the Tesco manager who also did not understand about diabetes. I had a 7 mile journey back home and only just made it . I feel if any company is offering diabetics a service there staff should should be educated regarding this serious illness before someone dies.”
“Diabetics everywhere be aware. Although I agree all staff were very polite . There is one thing that people need to know. I went for my diabetic eye test during which I suffered a hypo none of the staff in vision express had any knowledge or experience concerning this very serious illness. I even check with the Tesco manager who also did not understand about diabetes. I had a 7 mile journey back home and only just made it . I feel if any company is offering diabetics a service there staff should should be educated regarding this serious illness before someone dies.”
“Diabetics everywhere be aware. Although I agree all staff were very polite . There is one thing that people need to know. I went for my diabetic eye test during which I suffered a hypo none of the staff in vision express had any knowledge or experience concerning this very serious illness. I even check with the Tesco manager who also did not understand about diabetes. I had a 7 mile journey back home and only just made it . I feel if any company is offering diabetics a service there staff should should be educated regarding this serious illness before someone dies.”
“I went to Tesco esso in Dartford with my mother and the gentleman that served us was amazing while I was filling up the car my elderly mother had to pick up some shopping, the kind gentleman had packed all her bags and assisted her in carrying her shopping to the car, which doesn't happen in many stores. We both feel he should get some recognition he was cheery and polite complete true gentleman. We noticed on his name badge as Steve and would like to say a big thank as you sure don't get this service anywhere else”
“We ordered lovely red wine but one box was missing. This was discovered and dealt with within a day and refund given. The service was excellent - as was the wine !”
“Waited for my order which was due 10-11 today at 12 30 phoned up and was told it was cancelled - no email phone call or txt to advise. The custome service agents attitude made it very clear she had had this conversarion several times alredy and sh couldnt careless. She said she would rebook but there wa no slots - so why offer ???? Tesco are going right down the pan with their service and customer sevice especially”
“I treid on three items, two of them had wrong label on or were badly sized. I told the chanigng room assistant as leaving the changing rooms and she was disinterested in my helpful advice about the wrong label; she evidently only wanted to take the items that I was not going to buy off me.
Later I accidentally left the security tag on (even though the item was only £5) and realised when leaving the self checkout area. I went back to have it removed and the member of staff was talking to a colleague and did not try to engage with me.
This shopping trip I felt that my custom was not appreciated”
“I understand the weather has been bad and i have made three different delivery dates.iI was supposed to have delivery today sunday 4/3/18 between 10-11am.at 12 midday i still hadnt recieved goods.looked on my order details on line said they had been delivered !!!!phoned tesco they said this meant the order had been cancelled-weather fine raining road clear.no text or email message.very poor service.”
“GI placed an order to be delivered between 3-4pm on Saturday earliest time lot available, whilst it was raining the snow had cleared and roads OK
When the order didn't arrive I phoned to be told all weekend orders had been cancelled, We were not informed. To make matters worse knowing that my husband was just out of hospital and I am elderly in poor health my neighbour offered to pick up anything I needed, I told her we were OK as I had done an online shop. I was only desperate for Bread and milk, but by the time we had been let down all our local shops and our nearest Tesco superstore had no milk or bread left on the shelves, and apparently no deliveries were expected until Monday or Tuesday. To say unhappy withe Tesco would be putting it way too mildly. I was offered an e voucher for fifteen pounds which when it arrived was for ten pounds, and seems to require printing or a PIN number However it does not solve my currant problem and I am now likely to try shopping elsewhere”
“Didn't expect a delivery on Wed. However I really think Tesco's could have sent a text or email to let customers know so we could have made other arrangements. We are both disabled and rely totally on our shopping deliveries. Not a happy customer.”
