Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

Company Reviews

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to shop online, 1 hour delivery slots, friendly helpful delivery staff”

Helpful Report

Posted 8 years ago

“easy to navigate store, good prices, friendly staff”

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Posted 8 years ago

“Very easy website to do an online grocery shop. One item was damaged on arrival, the driver refunded the full amount right there and then! They were short of stock on another item in a specific size so they replaced it with a smaller size. I wasn't happy about this as it meant i was short of the quantity i needed. As a result, they refunded the full amount to me and let me keep the size they'd sent. That made me happy! I've ordered from Tesco a few times before and i find them very good for online grocery shopping!”

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Posted 8 years ago

“best prices, good choices”

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Posted 8 years ago

“best prices, good choices”

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Posted 8 years ago

“Great customer service with buying a tv. Help me with bringing the tv all the way to the car.”

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Posted 8 years ago

“Quick service! Food is quite tasty, but most of all it's easy! I'm on week 3 and I don't feel hungry. It's not difficult if you go out, you just need to plan ahead a little. I will continue until I've reached my goal. The thing to note is my body is strange, so the fact I have lost 8lb, is amazing, but it does feel more in my clothes”

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Posted 8 years ago

“Great friendly service”

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Posted 8 years ago

“They deliver excellent quality products in a timely manner.”

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Posted 8 years ago

“On line order click and collect. Item in-store to collect way ahead of scheduled arrival.”

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Posted 8 years ago

“Fast delivery easy to use discount voucher!”

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Posted 8 years ago

“Straight in found what we needed, good deals on. No waiting at checkout. But had to buy a bag”

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Posted 8 years ago

“Always a friendly welcome at my local Tesco Direct”

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Posted 8 years ago

“always friendly staff, lots of products and always end up getting what i go in for :)”

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Posted 8 years ago

“Great Service, staff helped load heavy purchase in my car”

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Posted 8 years ago

“Customer service very good, polite checkout assistants, today a young guy was exceptionally well mannered and helpful.”

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Posted 8 years ago

“Great stuff at reasonable prices.”

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Posted 8 years ago

“next day delivery at a reasonable hour great value wines”

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Posted 8 years ago

“Amazing service and friendly delivery driver”

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Posted 8 years ago

“The staff make me feel welcome every morning with a smile on there face.which is not easy at 6.30a.m.thank you.”

Helpful Report

Posted 8 years ago

Tesco Direct is rated 3.2 based on 2,209 reviews