Shipping & Delivery
|
|
---|---|
Delivery Methods
|
Own Driver
|
Average Delivery Time
|
Next Day
|
On-time Delivery
|
Greater than
67%
|
Accurate And Undamaged Orders
|
Greater than
85%
|
Customer Service
|
|
Communication Channels
|
Email, Telephone, Live Chat
|
Queries Resolved In
|
Under An Hour
|
Customer Service
|
|
Avg Email Response Time
|
-1 hours
|
Returns & Refunds
|
|
Refunds Process
|
Difficult
|