Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Tesco. You have closed your fish counters and deli counters, so that I now have to go to Morrisons for these. So... whilst I am at Morrisons fish counter and meat counters I do ALL my shopping there. I also get my petrol and Diesel from Morrisons. I was told that Tesco did a survey and found that customers no longer want choices of fresh fish or meat. Where did you do that survey, I wonder? I am confident that Tesco carry out surveys where they know they will get the results they would like. This company refuses to listen or to care about its customers. So why should I care about giving my custom to Tesco. 59% of reviewers recommend Tesco. This is a pretty poor result.”

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Posted 6 years ago

“Tesco is not that bad quick and easy same with deliveries BUT don’t buy any MEAT.! Stinking even with good BB Date, opened pack of chicken smelled awful and had mould inside 3 DAYS BEFORE ITS BBD !!!!!”

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Posted 6 years ago

“I ordered on line. My shopping wasn’t delivered, money was debited from my bank account. Somebody call me and said my order was cancelled cause of absence and I will get my money back while 5 days. On app on line it’s said order was delivered! Excuse me?? Is that a joke? It was last time when I ordered my food in Tesco! I am totally disappointed. To shut me up I got £10 to use it in Tesco for next shopping 😂. No thank you ! I want my money back. U froze my money for 5 days! Is that ok? Never again! No recommend at all. The worse shop ever!”

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Posted 6 years ago

“TESCO PAY YOUR STAFF PROPERLY & STOP SPONGING OFF OF THE TAX PAYERS, WHO ARE ALSO YOUR CUSTOMERS.”

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Posted 7 years ago

“As I approached a store assistant, a Harry Kane lookalike served me after going bright red he showed me where the condoms are. He then proceeded to make a rubbish joke about how he done stuff with Madeleine McCann. As he turned round he nearly took my head off with his big nose. He's got a prison haircut and his teeth looked like he was hit by a bus. As I walked out the store the slabhead shouted TTTTEEEEESSCOOOOO!!!! ( Like Harry Kane ) . P.S. IF he had something wrong with him, I wouldn't be surprised.”

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Posted 7 years ago

“food was leng but staff thought they could come into my house and carress me all over while i was sleeping”

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Posted 7 years ago

“Was offered an interview during my last week of uni. Had many assignments to be completing but I had to prepare for a phone interview, sat waiting for a call for over an hour, however didn't receive a call. I phoned them and was promptly hung up on. I also emailed and still haven't heard back despite their guarantee to get back to me within two days. Very impersonal and unprofessional. When I visit the stores the employees are always chatting, and customers end up waiting ages for the self serve to be approved due to their long conversations whilst working. Not impressed.”

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Posted 7 years ago

“Tesco BOLD STREET LIVERPOOL So i bought some chocolate from this store yesterday after eating half of it Noticed this morning it was 4 mnths out of date 🤬🤬 WTF not a week 01 2019 Had the cheek to offer me my £3 back See you in court Fuckers”

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Posted 7 years ago

“Lack of signage for bank holiday hours. Waiting for a hour for it to open as per website. Always being hit with cage's in the night with out apologies. Customers are just in the way. How do you pack your bags, heavy bottle on top of crushables? No? Scanned my drinks but staff wouldn't de-tag and let me put in bag so I scanned next items and put to one side and paid so they take tag off bottle and I go to pack to be told I've not paid for the other items yet? On which they scan them for a second transaction... On doing this I was charged twice for an item which I discovered on checking receipt at home. The store won't accept my word and refund and if I walk out with the item I have paid for its theft. Do a stock take Tesco your a product up. The store has awful customer service.”

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Posted 7 years ago

“woz in tesco the ovther day and the memba of staff thought he was a bad man so he shanked me nan in de head”

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Posted 7 years ago

“Tesco steals my money. I extra top up my number in order to have extra credit so I can use abroad .I got nothing .just very nice explanation that how the sistem works instead to top up I'll get renewed my monthly allowance again which already has been paid. .Not recomend to anyone”

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Posted 7 years ago

“the food was smelly”

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Posted 7 years ago

“The delivery man asked to do dirty things with me, I said no I have a husband and the man goes he can join in!!!!! DISGUTANG. He then got in his van and drive into my house ended in him killing 69 of my cats. and 15 kids I don't care about that but the funerals going to cost so much”

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Posted 7 years ago

“the delivery man stroked and licked my face.he then forced his way into my house and tackled my kitty. kitty was sad. the delivery man then started meowing and hissing at me. he took of all his clotyhes and likced himself like acta cleaning himself”

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Posted 7 years ago

“The delivery man came to my door and asked to sleep in my bed as he was tired. I let him and I went to sleep next top him when I woke up my bed was wet I couldn't believe he disrespected my bed and had a wee. He then punched my son in the bottom. my son punched him back and the delivery man cried what a wetty!!! BMT.”

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Posted 7 years ago

“Got mothers day flowers from tesco they where £15.00 they where all not good at all did not last long 3 days ! ! What a wast of money ! Not happy at all. 😠 I will stick to ASDA next time I have have had much better flowers.”

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Posted 7 years ago

“Online customer service is appalling - fruit and vegetable produce being delivered within 1 day of use by date - when I queried this with customer services I was told no guarantee for such items. As if anyone would go into store and buy fresh produce within 1 day of life. Shame on you Tesco’s.”

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Posted 7 years ago

“the delivery man did a poo at my door”

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Posted 7 years ago

“theyre silly”

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Posted 7 years ago

“Ordered a Kinder Teenage Mutant Turtle Easter Egg for my Grandson, paid extra for delivery, total £14.00 only to find when my Husband arrived for collection, which is not close to our home, Tesco had Substituted for an Twirl Easter Egg !!!!!!!!!!!! total £4.00 no email received letting me know that the Kinder Egg is not available, no we just wasted our time and now have to wait up to 5 days for a refund !!!!!!!!! I emailed Tesco and the reply was the biggest absolute rubbish excuse, I will never order from Tesco again and have now ceased shopping within there Store, Advice to Tesco, Stop sending items out that customers have not ordered or want, we want the product ordered NOT Sustitutes. if not in stock Stop Advertising that you have them !!!!!!!!!!!”

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Posted 7 years ago

Tesco Direct is rated 3.2 based on 2,209 reviews