The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jamie, and thank you for your 5-star review. We're very happy to hear that you found great customer service when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The store’s salesman, Zedric, did just as we asked and let us shop on our own but was available for any questions we had. The experience was low key and just as we had hoped.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, John, and thank you for your review! We're very happy to hear how pleased you are with Zedric's customer service. We're also very happy that he provided exactly the kind of experience you were looking for by letting you shop on your own, and being available to answer any questions you may have had. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Customer friendly and knowledgeable salesman”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that when you visited us, you found friendly customer service and knowledgable salespeople. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Good service.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, James, and thank you for your review. We're very happy to hear that you had a good customer service experience when you shopped with us. We would love tohelp you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The only place I shop❤️”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Alicia, and thank you for your review! We're very happy to hear that we are the only store you shop at! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The best pace for furniture shopping. Nice prices for good quality furniture.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Mable, and thank you for your review! We're very happy to hear that we are the best place for furniture shopping! We're also happy to hear that you found nice prices for good, quality furniture when you shopped with us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I was totally satisfied with the service at the store and also with the delivery.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Christopher, and thank you for your review! We're very happy to hear that you were totally satisfied with the service at the store, and during delivery, too. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you for shopping with us, Florentine, and thank you for your review! We're very happy to hear that you found shopping with us to be an excellent experience. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit us again soon!

Posted 3 years ago

“They have some beautiful furniture and Joe was awesome! He helped find what I was looking for and made my day. He even sent me a thank you card! Joe, I will be back looking for you. Thanks for all you do!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Clarisa, and thank you for your review! We are very happy to hear how awesome Joe was when you visited us, and that he made your day! We're also very happy to hear that he went the extra mile and sent you a thank you card! This is exactly the kind of experience we want each of our customers to have when they visit us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“great deals and good customer service.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Cornelia, and thank you for your review. We are so happy to hear that you found great deals and good customer service when you visited us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I was allowed to shop with no pressure! I was checked on to see if I needed anything, but left to look at my leisure! It was a super shopping experience!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Nancy, and thank you for your review. We are so happy to hear that you had a super shopping experience, and could browse our store at your leisure. This is exactly the kind of experience we want you to have every time you visit us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Good experience. We bought two lift chairs. We will be back when we need anything else.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Larry, and thank you for your review! We're happy to hear that you had a good experience and that you'll be back if you need anything else. We would love to help you again in the future! We'd also love to hear how we could have improved your furniture shopping experience enough to earn a 5-star review from you. Please get in touch with us through our website or give us a call and let us know. We hope you will stop by and visit us again soon, so we can show you how much better we can do!

Posted 3 years ago

“Customer service friendly, mark was quick to help out with purchase. He made it easy for us to buy then pick up our new mattress.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Lenny, and thank you for your review. We're very happy to hear that you had a great customer service experience when you shopped with us, and that Mark made it so easy to purchase and pick up your new mattress. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Jennifer Johnson kept us updated as what we purchased was all on back order and not in stock. About every 2-3 weeks she would send us a text and provide an update. When our kitchen set came in, and I unpacked it at home, we found 3 chairs damaged, you guys quickly agreed to return them and swap for ones that were in perfect shape. That’s overall to me excellent customer service from the sales side to the warehouse side on getting the furniture. Finally a place that understands customers!!! Great job all around and you will see us again!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Paul, and thank you for your review. We are so happy to hear that Jennifer kept you updated on exactly what the status of your order was, and that we were able to resolve the issue with the chairs so quickly. We would like to apologize for the fact that you had to deal with damage at all. That sounds frustrating! We are very pleased that we were able to get everything resolved to your full satisfaction quickly, and that you found a team with great customer service throughout your entire shopping experience. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I love the friendly staff but the prices could be a bit lower but hey :)”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Gladys, and thank you for your review. We're very happy to hear that you love our friendly staff! If you shop our competitors, you'll see that we have many higher quality products at a competitive price. Ever since we've started, our focus has been providing the best quality pieces at the very best price that we can, and in these times of constantly increasing prices, we work hard to stay competitive. We hope you are pleased with your purchase. And we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I was very happy with the low pressure sale, the information and process for purchasing.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Mark, and thank you for your review. We're very happy to hear that you were very happy with the information you received and the process for purchasing. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Found what I wanted at a good price”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Debby, and thank you for your review. We're very happy that you found what you wanted at a good price, and we hope you are enjoying your purchase! We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“I have enjoyed each experience that I’ve had with The Great American HomeStore. It has been easy and informative. I highly recommend Ms.Deborah at the Southaven location”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Erin, and thank you for your review. We're very happy to hear how much you enjoyed shopping with us, and that you've enjoyed each experience that you have had when you visit us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The entire buying process was smooth and easy. The delivery crew was very courteous and did a great job getting our couch in place. Great experience all the way around!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jeff, and thank you for your review! We're very happy to hear that your buying process was smooth and easy, that our delivery crew was courteous and did a great job, and that you had a great experience all the way around. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Very prompt and awesome!!”

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Posted 3 years ago

Thank you for shopping with us, Latissuea, and thank you for your review. We're very happy to hear that you had an awesome experience when visiting us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews