The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,973 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chili Reno they were fabulous that’s the way I remember him”

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Posted 5 years ago

“Great products. I try to take advantage of sales to help with the shipping cost.”

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Posted 5 years ago

“Excellent, a little pricey and shipping was expensive, but I’m glad I got it. Used it on a rack of ribs.”

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Posted 5 years ago

“I have ordered several different products and have been very pleased with them all. The chili rellenos, especially, are the Best!”

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Posted 5 years ago

“We are fans of green Chile grown in Hatch NM. After moving to the Midwest a few years ago we have gone through withdrawals from no Chile rellanos. We placed our order from the Hatch-Green-Chile store online and our box arrived a few days later. We cooked the rellanos and were immediately impressed with how yummy they were. We promptly posted pictures of our meal on Facebook and several friends commented that they were placing orders too. Can’t wait for our next order to arrive!”

The Hatch Chile Store 5 star review on 16th March 2021

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Posted 5 years ago

Hello Greg, We are so pleased to hear that you are enjoying your Rellenos. Your pictures look great! You got a great crispy outside on them. We look forward to helping you with any chile needs in the future! Thanks, The Hatch Chile Store

Posted 5 years ago

“Received my order promptly and the packaging was very secure. BUT THE CHILE THOUGH!! Excellent!”

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Posted 5 years ago

“Came fast and still frozen!!!!”

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Posted 5 years ago

“Placed the green Chile roast in blender- then sauted to thicken - added the thickened green Chile to shredded chicken and ate with tortilla- excellent”

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Posted 5 years ago

“We have ordered from you many times and it’s been wonderful. However this year you sent me the wrong order and then resent me my original order but I only received 5lb out of my 15lbs. Still waiting on the other 10lb. So far 2 mess ups in one order and wondering if I will get the rest with out a mess up. Not quite on the ball this year.”

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Posted 5 years ago

“I ordered two 3 ounce containers of mild green chile and received one 3 ounce container od hot green chile. Two emails and thred phone calls later I feel battered and abused. Ivhave cancelled my accojnt at this unpleasant and incompetent store. I have informed my friend who recommended it of the fiasco this has been.”

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Posted 5 years ago

“PERFECTO!... I will always be a return Customer! :)”

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Posted 5 years ago

“I’m not in best of health so my southwest travels are no more. Doesn’t mean I can’t enjoy the taste of the southwest. Love this store, I’ve ordered their Hatch green chilies both fresh and roasted, tamales, chilies rellenos, sauces and salsas in just about every variety offered. Always great to keep on hand, even when we aren’t in a pandemic. 😬 Plus ordering was easy. delivered in ice packs. All positive, no negative, only when I wait too long and item is sold out, but that’s on me.”

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Posted 5 years ago

“I haven't been able to travel to my favorite state, New Mexico, for more than a year now. I take a bite of your green chile salsa and I am transported. Thank you.”

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Posted 5 years ago

Hello Prax, It has been a crazy year but we are so glad that we could bring the southwest to you. Hopefully, you are able to come down to New Mexico soon and get some great Hatch Chile. We look forward to helping you with any of your chile needs in the future! Thanks, The Hatch Chile Store

Posted 5 years ago

“I love your company and have followed the growth and many new products introduced. The fresh green chilis that you so ship effortlessly to you customers. I owned a ranch for many years in New Mexico and am an avid chef and user of many products. I commend you for the development of your company and wish you nothing but positive growth in the future.”

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Posted 5 years ago

“fast ship, great product.”

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Posted 5 years ago

“The chicken tamales were very bland, on the other hand, the Chile Relano's are very good, I would order those again, the tamales, no.”

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Posted 5 years ago

“Enjoyed the Chile rellenos! Just the right flavor and texture. Should have bought some ranchero sauce. Next time I’ll try that as well.”

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Posted 5 years ago

Hello Mike, We are happy to hear you are enjoying your Hatch Chile Rellenos! Our Hatch Green Chile Roast or Hatch Red Chile Sauce are a perfect topping for next time.:) Thanks, The Hatch Chile Store

Posted 5 years ago

“Fresh is still best, but this company got me my Chile fast and good quality, even in February.....when you run out of enchilada sauce and you can’t find any red chiles where you live.”

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Posted 5 years ago

“The wrong tamales were sent in my original order. I called about it and you all sent the correct tamales right away. Great customer service.”

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Posted 5 years ago

Hello Alex, We are so pleased we were able to fix the issue for you! We are all human and sometimes mistakes happen but we try to fix the problem the best we can. We look forward to helping you with any chile needs in the future. Thanks, The Hatch Chile Store

Posted 5 years ago

“Love Hatch Chile products good quality and great service. I have their Chile seasoning on everything especially eggs.”

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Posted 5 years ago

The Hatch Chile Store is rated 4.7 based on 12,973 reviews