The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,792 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,792 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 25th December 2025

Betsy R

The Hatch Chile Store 5 star review on 19th December 2025

Tim V

The Hatch Chile Store 5 star review on 15th December 2025

Ken R

The Hatch Chile Store 5 star review on 13th December 2025

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The Hatch Chile Store 5 star review on 11th December 2025

Debra B

1773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were excellent. We roasted them and froze them.. They were very very good. They got here in great time. Thank you very much.”

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Posted 2 years ago

“I do understand that the weather affects the crop. However, in the 40 years that I have been buying and roasting peppers - previously from other suppliers but a few years from you - this year's shipment has been the poorest. The raw weight may be the same, but the yield ended up low and the time required to slip the peels was way longer due to the thinness of most of the peppers. I would like to continue ordering from you in the future but wonder if there is a way you could sort to send only your typical robust pods. I'm sure you can still use the very thin ones for one of your ground products. Btw, on the bright side, this year, shipping went very well and the product was not substantially spoiled by arrival. Thanks, Joe”

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Posted 2 years ago

“25 lb of Chile was delivered as promised with no bad Chiles in the box. Heat is good but maybe a little on the lower side of the range.”

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Posted 2 years ago

“We were originally from New Mexico and moved to Naples Florida. Of course we have a problem finding green chili. When we need a chili fix, we can rely on Hatch Chile Store ship direct to us. Thank you!”

The Hatch Chile Store 5 star review on 5th August 2023

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Posted 2 years ago

“Love the spicy flavor”

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Posted 2 years ago

“Great chilies, service & prices.”

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Posted 2 years ago

“About 17 of the chilis were bad i thought you had a freshness guarantee”

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Posted 2 years ago

“My original pre order arrived with a few of spoiled,but once I contacted them they made things right Excellent customer service and the Chile speaks for itself it’s the best you can get”

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Posted 2 years ago

“We have been ordering for several years, and are always pleased with the quality and customer service. Hatch chiles have become a tradition for this SC family!”

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Posted 2 years ago

“My fresh chile arrived in perfect condition. No spoiled peppers. Arrived on tome and the peppers are noce and meaty.”

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Posted 2 years ago

“Meaty and flavorful chiles! Thanks!”

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Posted 2 years ago

“They are delicious perfect medium peppers. I could not have asked for better. The shipping was fast . I was lucky enough to get a box from the first shipment and it didn’t disappoint. I will definitely be ordering every year. From northern maine. Thanks Mark”

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Posted 2 years ago

“Excellent but we did not get a shipping notice and unfortunately we were out of town when they arrived. A heads up would have helped. Luckily our neighbor was able to grab them and hold them for us until we returned from our trip. Terry Doyle”

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Posted 2 years ago

“I order 25 pounds of big Jim's every year. Never disappointed. Always great chilis.”

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Posted 2 years ago

“I have ordered from the website before and was always pleased so this time iIordered 25 pds of green chillis. I was very happy they arrived quickly and the next day were on the grill. I followed the How to roast green chillis video on the website. They are so much better freshly roasted. I vacuumed pack them and now are in the freezer ready whenever I want. I will be ordering more next year I suspect 50 pds as my son-in-law wants some too.”

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Posted 2 years ago

“Fresh chile delivered straight to our door! Everything was perfect and we will be ordering again next season.”

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Posted 2 years ago

“Always yummy. Always perfect.”

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Posted 2 years ago

“You will not find better chilies anywhere in the USA. This family run business has been putting out quality products for years. If by chance you have an issue with something, they are fair and willing to make things better. Can’t put into words how much I love them. Cliff”

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Posted 2 years ago

“Could not be any better”

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Posted 2 years ago

“Awesome flavor and heat. Received on a Friday and roasted on Sunday. Check out these photos. Lobo grad and Hatch Chile addict for life. 20+ years of fresh Hatch Chiles. Carrboro, NC.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,792 reviews