The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 14,002 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 14,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th September 2026

1933

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so good it just enhances everything I use it with. Excellent!”

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(Hatch) - Posted 1 year ago

“Chilis were great quality and size!!”

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(Hatch) - Posted 1 year ago

“Thank you. I love it!! I’ll continue to order from you.”

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(Hatch) - Posted 1 year ago

“Could not be more disappointed with customer service. Recently had two order delayed. Purchased the “guaranteed freshness” option on both. Was told fresh chilies with spoilage (delivered 10/1 after delivery date was supposed to be 9/26) was “good enough” and offered 20% off my next order with no way to redeem the offer. Frozen chili a complete loss, but they argued only was in transit for 1 day (shipped 9/24 arrived 10/1). Obviously looking for a new vendor as should you. Also could not load photos of damage to review. As an update they (mostly) made it right. Staff looked at wrong tracking number and have since resent frozen chile. Still disappointed in the “guaranteed fresh” part of fresh green chile. Will self insure from now on as the option did me no good for fresh chiles.”

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Posted 1 year ago

“Lived in New Mexico for 10 years and always enjoyed the fall for green chile . Since moving back to Massachusetts we don't have access to much chile here and if you can find it, it is not great. That is why I have ordered from you all. 😊”

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(Hatch) - Posted 1 year ago

“First order delivered very late, no ice left, and the box was very warm inside. I called hatch chili and spoke with Myrna. She was very happy to help me get another order out overnight. I got them today and they were frozen in the box. Myrna was very Helpful.”

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(Hatch) - Posted 1 year ago

“Amazing products every time!”

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(Hatch) - Posted 1 year ago

“I received my 25lbs of chili. It was shipped to me. We roasted and peeled and bag them. We got 11 and 1/2 ziplock sandwich bags. So delicious. They did come with quite a bit of small chili in my box.”

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Posted 1 year ago

“The order was received quickly and in fine condition. The chilis were fresh and most of them were a good size with meaty flesh. Some, not many, were too small for roasting so we put those aside while we roasted the others on the grille. The Sandia variety is a fairly hot variety and they did not disappoint. We have shared some with friends and neighbors and they were impressed. Today we made green chile stew with a boneless pork butt roast. Can't wait for supper.”

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(Hatch) - Posted 1 year ago

“The tamales were very dry”

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(Hatch) - Posted 1 year ago

“They arrived in excellent shape and are delicious.”

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(Hatch) - Posted 1 year ago

“If you don’t live in or near the Hatch Valley NM you can still enjoy these incredible chilis grown there! Fast delivery and the oackages were still very cold upon arrival. I recommend these chilis to whoever wants hatch chilis without having to roast and peel them yourself! My freezer is loaded up for the off season!”

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(Hatch) - Posted 1 year ago

“great stuff!”

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(Hatch) - Posted 1 year ago

“Love the recipe on the package!”

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(Hatch) - Posted 1 year ago

“This store has the best chile in the world. I use it for just about everything. There has never been a problem with any of my orders that yge store hasn’t been able to rectify. Every time has been on the part of the shipping agency, usually resulting from not living in a major metropolitan area, not the store.”

The Hatch Chile Store 5 star review on 2nd October 2024

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(Hatch) - Posted 1 year ago

“Quality product”

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(Hatch) - Posted 1 year ago

“Order was delayed when they arrived. It was slushy. Any other delay would’ve been unfrozen.”

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(Hatch) - Posted 1 year ago

“Efficient,quick & excellent product!”

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(Hatch) - Posted 1 year ago

“Took care of our order request,they were very pleasent to deal with. Chile arrived on time and very delicious. Will definately will use them again.”

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(Hatch) - Posted 1 year ago

“I have always loved Hatch chili and will order it no matter what state we are in.”

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(Hatch) - Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 14,002 reviews