The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 14,002 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 14,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th September 2026

Rena L

The Hatch Chile Store 5 star review on 30th August 2026

Sherry T

Von F

The Hatch Chile Store 5 star review on 29th August 2026

Pamela J

1927

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My original order arrived late and was ruined, I notified you right away and a replacement order was shipped and arrived yesterday in wonderful shape. Thank you for being a company that is easy to deal with when a issue developed with my order, even though the delay in delivery was not your fault but that of UPS. Thank you for being a company of integrity.”

Helpful Report

(Hatch) - Posted 1 year ago

“I ordered the Big Jim variety. The order sent was mild. I was so looking forward to making the dishes I'm accustomed to with that level of hotness. Honestly i dont know if or how to refer someone. I would feel horrible if they were not satisfied with the money they spent. It would be good business to at least refund or send me some hot green chilies to assure my future business. Thank you, Debi Loeffler”

Helpful Report

(Hatch) - Posted 1 year ago

“Hatch chilis ate the best,”

Helpful Report

(Hatch) - Posted 1 year ago

“Great quality chilies and arrived in great shape, even though the overnight delivery was delayed by a day.”

The Hatch Chile Store 5 star review on 26th September 2024

Helpful Report

(Hatch) - Posted 1 year ago

“The order came really fast and oh the taste of the hot green chile, outstanding.”

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(Hatch) - Posted 1 year ago

“Still waiting for my red chilie”

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(Hatch) - Posted 1 year ago

“Great service, absolutely delicious product!”

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(Hatch) - Posted 1 year ago

“Peppers arrived quickly and in great shape. Will definitely be ordering again.”

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(Hatch) - Posted 1 year ago

“Easy to order and fast delivery.”

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(Hatch) - Posted 1 year ago

“I have only ordered for 2 years now but extremely satisfied with the quality and freshness”

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(Hatch) - Posted 1 year ago

“I ordered hot chile and I received very mild, it doesn't have much taste to it, I'm very disapointed, sorry!”

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(Hatch) - Posted 1 year ago

“Folks the Hatch chile store is just Great, and the chile is Grand”

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(Hatch) - Posted 1 year ago

“The chiles were so hot that my normal chile recipe is now like lava. Yum!”

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(Hatch) - Posted 1 year ago

“Product was totally thawed out. Said y'all would send another order so waiting on that. Added some tamales also so hope everything is okay with the order this time.”

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(Hatch) - Posted 1 year ago

“Best every year. Just miss when they come to Santa Fe and meet the family. Been going so long use to get watermelon and red chili ristras as well”

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(Hatch) - Posted 1 year ago

“Great customer service!”

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(Hatch) - Posted 1 year ago

“Best store ever. My Arkansas friends have never tasted chili's like this.”

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(Hatch) - Posted 1 year ago

“Rec'd order Thawed and slimy...NO RESPONSE after several attempts at contacting you. After a huge mix up somewhere, tehy have offered reship the order. I respect teh offer they made to re do the order. And I willl be a happy customer as I have always loved the products I have rec'd previously. .”

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(Hatch) - Posted 1 year ago

“Great service - such a fast delivery and goods were totally frozen when they are with such good packaging- I will definitely order again in the future”

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(Hatch) - Posted 1 year ago

“The chilies arrived timely….well packaged… Great quality….great flavor”

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(Hatch) - Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 14,002 reviews