The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,997 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th September 2026

1933

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My only concern was that the frozen chile was processed in California and not NM. Having grown up 30 miles north of Hatch I have had the joy of the chile for near seventy years. Thanks”

Helpful Report

(Hatch) - Posted 5 months ago

Thanks so much for the 5 stars! We really appreciate you. Our Chile is from Hatch and it is processed in New Mexico. We have Distribution Centers on the East Coast (New Jersey) and the West Coast (California). Rest assured you are getting the real deal! We look forward to serving you again Enjoy!

Posted 5 months ago

“Good communication and prompt shipping. I also enjoy checking out the recipies they sent.”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you for the amazing review! We’re so glad our team was able to provide great service and that you enjoyed your Hatch chile. Your support means a lot to us!

Posted 5 months ago

“We are hopelessly addicted to Hatch green chile, as it remains a designated food group for our family!”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you for your kind review! It means so much to our small Hatch Chile store. Hatch Chile should definitely be a food group. We’re thrilled you enjoyed the flavor — that authentic New Mexico chile is what we’re all about! We appreciate your support and look forward to sending more chile your way soon!

Posted 5 months ago

“I sent a message letting you know that when I received my package one if the jars was broken ordered one hot green chili and two red green hot chili one of the red green was broken poor packaging other than that I enjoy your priduct”

Helpful Report

(Hatch) - Posted 5 months ago

“Best chili has the most amazing flavor. I am originally from New Mexico, but moved to Florida and I must have my chili, so I ordered from them and in 24 hours. I had the most delicious chili in my presence. The flavor is phenomenal. It was packed so professionally and amazing. It was still frozen when it got here, but I just can’t speak enough on the quality of the chili itself and being a native New Mexico. I definitely have high standards and they met every single one of those.!!!!!!”

Helpful Report

Posted 5 months ago

“Very pleased with my purchases, food quality, and prompt service. Especially love my aluminum chillable wine glass!”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you so much for the 5 stars! We’re thrilled to hear our customer service team was able to help and that you enjoyed your Hatch chile. We truly appreciate your support and look forward to serving you again!

Posted 5 months ago

“The ingredients need to be easier to find on your website”

Helpful Report

(Hatch) - Posted 5 months ago

Hello Raechel, I am sorry you experienced some difficulties with our Website. On the Websites Main Page you will see many many products if you scroll down. If you click on the word SHOP then arrow down. You will find the list of ALL products. It was designed to be user friendly, If you continue to have technical problems and are not able to see the products, please contact Customer Service and I will be happy to help you. Myrna 575.635.4680

Posted 5 months ago

“Shipping was fast. Chile's are great.. no issues.”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you for the great review! We’re thrilled you enjoyed the flavor and truly appreciate your support. Looking forward to serving you again soon! Hatch Chile Store

Posted 5 months ago

“I love hatch green chili store. I don't go anywhere else to get my CHILI. Their number one in my books.”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you for your kind review! We appreciate your patronage and faith in us. We’re glad your order arrived quickly and that everything met your expectations. We hope to see you again soon!

Posted 5 months ago

“The absolute dedication and honesty of this company is beyond words. I’ve ordered my chile from them for a few years now and it’s always perfect and delicious! Best money spent on something I love to eat year round.”

Helpful Report

Posted 5 months ago

“Getting chile to family and friends around the country is so important to me. They particularly love the tamales!”

Helpful Report

(Hatch) - Posted 5 months ago

Thanks so much for the 5 stars! We are happy to hear your family love the tamales. We appreciate your continued support and look forward to serving your family again!

Posted 5 months ago

“Love, love, love the chillest rellanos.”

Helpful Report

(Hatch) - Posted 5 months ago

“product arrived in great shape,bright color ,great smell.”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you so much for your kind review! We’re happy to hear you loved the flavor of the chile. Your support means a lot to our team!

Posted 5 months ago

“Unfortunately my chile showed up thawed out due to a UPS delay. The Hatch Chile store contacted me and reshipped me out new chili free of charge! What a stand up company. Highly impressed and happy! Thank you!”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you for sharing your experience. We’re sorry the product didn’t fully meet your expectations and appreciate your feedback. Our Customer Service team w ill be reaching out to you to see how we can resolve and pending issue.

Posted 5 months ago

“One of the things I miss about ho.e is the food. Red and green chili. I love the green chili and order it frequently. Keep it coming! 10 stars!”

Helpful Report

(Hatch) - Posted 5 months ago

“High quality, great service. Would like to know how to get high heat levels than "HOT", especially 2X or more.”

Helpful Report

(Hatch) - Posted 5 months ago

“There are so many places offering supposed hatch chiles. I opt for a trusted source. Everything has been great! Frozen roasted, whole dried and ground - all have been of the best quality!”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you for your kind review! It means so much to our small Hatch Chile store. We’re thrilled you enjoyed the flavor — that authentic New Mexico heat is what we’re all about! We appreciate your support and look forward to sending more chile your way soon!

Posted 5 months ago

“The chili strands were absolutly perfect when recieved. love them!!”

Helpful Report

(Hatch) - Posted 5 months ago

“I live in NM and love the flavor of Hatch Chile. It is such a great gift to have the Hatch Chile Store available to us year round! My chile craving can be satisfied all year now! And the store processes the orders quickly, and accurately. Thanks!!!”

Helpful Report

(Hatch) - Posted 5 months ago

“Excellent product and excellent customer service. All items arrived very well packaged in great condition.”

Helpful Report

(Hatch) - Posted 6 months ago

Thank you for the kind words! As a family-owned Hatch Chile store, providing great customer service means a lot to us. We’re glad we could help and truly appreciate your support! Myrna Hatch Chile Store

Posted 6 months ago

The Hatch Chile Store is rated 4.7 based on 13,997 reviews