The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,997 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th September 2026

1933

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sell great products, I will buy from them again.”

Helpful Report

(Hatch) - Posted 4 months ago

Thank you for the 5 stars! We’re glad you enjoyed our Hatch chile.

Posted 4 months ago

“Hatch Chile is and has always been the best!”

Helpful Report

(Hatch) - Posted 4 months ago

Thank you for the 5 stars! We’re honored you consider this the best chile you’ve ever tasted. We truly appreciate your support!

Posted 4 months ago

“Love there products. I use to live in NM and always missed the food. I was so happy when I found the hatch store. I get fix all year round now. They always have the best customer service and back their products and deliveries. It is worth the extra money to protect your delivery in case UpS messes up. Thank you for your awesomeness”

Helpful Report

Posted 4 months ago

“Beautifully made and shipped ristra. I do wish it wasnt as expensive and I wish the tie at the top was wire to hang...not plastic string. otherwise I love it!”

Helpful Report

(Hatch) - Posted 4 months ago

“This is the second time we have ordered from Hatch and we are never disappointed. Everything is delicious!!!”

Helpful Report

(Hatch) - Posted 4 months ago

“The recent shipment of the chilie rellenos(sp) was so fine.it took me back to my days in tijeros canyon, thanks for a delicious reminder!!”

Helpful Report

(Hatch) - Posted 4 months ago

“I live in Az where the tamales are good but these hatch tamales are by far the best ive ever eaten”

Helpful Report

(Hatch) - Posted 4 months ago

“Love your rellenos! Thanks, first, for shipping them individually frozen within the bag so that I could easily separate them into 3 servings of 4 and refreeze what I wasn't immediately using. I used my electric oven's air fryer feature and they came out absolutely perfect -- golden crispy, not greasy, and delicious (microwaved for 45 seconds each, then sprayed with canola oil and into the 400 degree oven in air fryer mode for 13 minutes, flipped, then 10 additional minutes, and tested for 165 degrees with an instant read thermometer). I topped them with homemade ranchero sauce (excellent recipe at chilipeppermadness.com) for a fantastic meal. I'm pretty adroit in the kitchen but this is a difficult dish to do well with restaurant-quality appearance. I'm hooked -- worth every penny! Really wowed by my first-time order, thanks for being great at what you do!”

Helpful Report

Posted 4 months ago

“If you like heat and 'the hatch', then this is for you! Great service and products.”

Helpful Report

(Hatch) - Posted 4 months ago

“It was a wonderful experience to order from the Hatch Chile Store. Their customer service is exceptional and of course their product is terrific! My daughter-in-law loves the ristra I ordered for her birthday. I definitely will be a repeat customer.”

Helpful Report

(Hatch) - Posted 4 months ago

“The store is great. Easy to order and the best chile. I lived in NM awhile back and I used to roast them or buy them by the bushel already roasted. Now I buy the jars. The service is very good. I have also given them as gifts.”

Helpful Report

(Hatch) - Posted 4 months ago

“I love the flavor of roasted green chillies. The order came quickly, and well secured packaging! No problems, just delicious enjoyment!”

Helpful Report

(Hatch) - Posted 4 months ago

“I love the hatch chii stew. I'm 89 yrs. old and I add a can of chicken soup and it makes a great soup for a day or two.”

Helpful Report

(Hatch) - Posted 4 months ago

Thanks for the 5 Star review! We are so happy that you are enjoying the Green Chile Stew and what a great idea to add the chicken soup. Thank you and we look forward to serving you on your next order.

Posted 4 months ago

“I'm very satisfied with my purchase of Hatch green chili stew, cheese tamales, chicken chimichangas, and the chili rellenos. The flavors are wonderful. My only issue the price. They are very pricey. Its a good thing I'm only feeding one person. I will get several meals. My favorites are the tamales and the rellenos.. 😋 😋 😋 😋 😋”

Helpful Report

(Hatch) - Posted 4 months ago

“Simply the best!”

Helpful Report

(Hatch) - Posted 4 months ago

Thank you so much for the amazing review! We’re thrilled to hear this is the best chile you’ve ever tasted. That’s exactly what we strive for with our Hatch chile. We truly appreciate your support!

Posted 4 months ago

“I order a dozen jars of the Fresh Chile Company Jalapeño Salsa at least 5 times a year. When I got my order today, it was Hatch Chile Company Jalapeño Salsa (12 jars). I am very disappointed.”

Helpful Report

(Hatch) - Posted 4 months ago

We’re sorry to hear that your experience did not meet expectations. That’s never the experience we want for our customers. Our customer service team has addressed the issue and we are happy to reship the correct order to you.

Posted 4 months ago

“Prompt service & shipping; packaged well so product arrived in great shape-”

Helpful Report

(Hatch) - Posted 4 months ago

Thanks for the Kind Words and 5 star review. We appreciate your support and look forward to serving you again.

Posted 4 months ago

“The red chili pork tamales may be the best I've ever tasted -- homemade, restaurants or mail order, these are outstanding and superior to the other brand I'd been ordering. I topped them with homemade ranchero sauce using the recipe from chilipeppermadness.com and it was incredibly delicious. Fast shipping, they arrived still frozen and after thawing I vacuum-packed and refroze the remaining in smaller portions. Very happy to have discovered these.”

Helpful Report

Posted 4 months ago

Thank you for the 5-star review! We’re so glad you enjoyed your order and appreciate you taking the time to share your feedback. We hope to serve you again soon!

Posted 4 months ago

“I buy the chile rellenos regularly and a few other items from time to time. The rellenos are typical excellent but the past few times the amount of cheese seemed lower than usual. But still tasty”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you so much for your continued support! We truly appreciate you coming back to order from us again. It means a lot to our team, and we’re so glad you’re enjoying our Hatch chile! We value your feedback and your positive experience is a priority for us. Please feel free to reach out to Customer Service so we can try and see how we can help make your next chile experience an even better one. support@hatch-green-chilec.com Thank you.

Posted 5 months ago

“I was born and raised in Santa Fe and my grandfather was a chile farmer in Belen. I have lived out-of-state for decades. I have tried many, many, New Mexico chile providers. Now most them are good to very good, BUT, The Hatch Chile Store is the Veru Best and for a long time now has been my exclusive provider of all food New Mexican. I love you guys and have recommended you over and over. On top of your unsurpassed food, your customer service is number one and unfailingly great. I love your website and your business model. Keep up the great work, I'll still use you even when I return back to my beloved New Mexico!”

Helpful Report

(Hatch) - Posted 5 months ago

Thank you so much for the kind words and the 5 Stars!. Our goal is always try to meet our customers expectations when it comes to Hatch Chile. It sound like we have done that and we are so grateful for your patronage. Thank you for mentioning our Customer Team we make sure that our customers are dealt with a level of respect and professionalism. We look forward to serving you again! Enjoy!

Posted 5 months ago

The Hatch Chile Store is rated 4.7 based on 13,997 reviews