The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,269 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 5th September 2025

Matt T

The Hatch Chile Store 5 star review on 23rd August 2025

Peter C

The Hatch Chile Store 5 star review on 24th July 2025

David F

1752

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just want to say that the issue I had was apparently my fault and I love their products as well as their Customer Service. I’ll be buying lots more from them”

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Posted 8 months ago

“Great products , great service. Shipping is killin me. Worth it though.”

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(Hatch) - Posted 8 months ago

“Ship time took a little longer than expected but product is great. Love cooking with the dried hatch chiles.”

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(Hatch) - Posted 8 months ago

“Product arrived in good shape and timely. Have used it for a chilie pepper soup (excellent) and made tamales. Will order again!”

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(Hatch) - Posted 8 months ago

“Food arrived frozen. My family enjoyed it Xmas eve. The chili gifts were well received. My daughter loved the site. We will be ordering again soon.”

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(Hatch) - Posted 8 months ago

“From Colorado in Michigan. Came frozen intact. They have no concept of Hatch New Mexico food made with Green Chiles! Thank You!😁”

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(Hatch) - Posted 8 months ago

“Love southwestern food which is hard to find (good anyway) on the east coast, but the friendly people at Hatch keep me supplied!”

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(Hatch) - Posted 8 months ago

“The Hatch Chile Gifts were loved”

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(Hatch) - Posted 8 months ago

“An excellent place to get a difficult-to-find product which I love. I appreciate the shipping, the careful packaging in recycle-friedly materials, and the quality of those products I've tried.”

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(Hatch) - Posted 8 months ago

“Love this product- quality chile peppers without the labor of peeling. I have one suggestion though - it came packed with dry ice, which I haven't seen in ages. I had to look up how to dispose of this. aAshort note about disposing of dry ice would have been very helpful.”

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(Hatch) - Posted 8 months ago

“Ristras are beautiful as ornaments and have hot chile all year round. Merry Christmas”

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(Hatch) - Posted 8 months ago

“Very good service, very good product!I will definitely be buying again. If anyone is looking for real Hatch chili, this is the one!”

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(Hatch) - Posted 8 months ago

“My daughter and her family are loving the Hatch Chile. They recently moved to Maryland from El Paso and couldn't find anything even remotely close to your chili. They were able to have a tradition New Mexico Christmas dinner. Thank you very much for making that possible.”

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(Hatch) - Posted 8 months ago

“Excellent customer service and the food/chilis are excellent.”

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(Hatch) - Posted 8 months ago

“We absolutely love our new chile decorations. They are hanging on our front porch and will always remind us of our wedding in Santa Fe.”

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(Hatch) - Posted 8 months ago

“True New Mexican fare. NM was my home for 30+ years. When I moved away, the first thing I missed was chile. Over the years you have come through for me and I am so very grateful.”

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(Hatch) - Posted 8 months ago

“Delicious, authentic, and affordable!”

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(Hatch) - Posted 8 months ago

“I have been ordering for several years, ranging from fresh chilis to dried chili pods and a lot of in between. I have ordered products for gifts to family and friends and they have never "goofed up"an order. When I have ordered fresh chilis, they've arrived in great condition. Can't say enough good things about them. Recently I had to move to live with my daughter and her family and am quite as I have been able to find some of their products on the grocery store shelves here.”

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(Hatch) - Posted 8 months ago

“Every time I ordered it was fresh, correct and on time!”

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(Hatch) - Posted 8 months ago

“Made Green Chile stew with a jar of green chile. Turned out incredible. Made some salsa with Christmas chile jar by adding homemade chimichuri to it. Had it with venison steak. Pretty darn satisfied after the long wait ( over 3 weeks) for my order.”

Helpful Report

(Hatch) - Posted 8 months ago

The Hatch Chile Store is rated 4.7 based on 12,269 reviews