The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,936 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed a phone order. The sales person was very helpful, and when asked, she offered her suggestions on the best procedures to make red Chile sauce from the dried chile pods. I will definitely use them again to order red and green chile products.”

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(Hatch) - Posted 2 months ago

“Love the quality of your products”

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(Hatch) - Posted 2 months ago

“Great product, this purchase is XMas gift”

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(Hatch) - Posted 2 months ago

“Our ristra arrived quickly and damage free. Beautiful color and now hanging on our outdoor trellis.”

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(Hatch) - Posted 2 months ago

“My ristras arrived yesterday. They are beautiful!! I appreciate your packaging and shipping with such care - they arrived in perfect condition. Thank you and Merry Christmas 🎄”

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Posted 2 months ago

“The 24 inch ristra I ordered arrived in excellent shape. I will be ordering again next year, great value too!”

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(Hatch) - Posted 3 months ago

“The chili ristra arrived in beautiful condition. It was a replacement I had for the one I had given my daughter 4 years ago which had lost color over time!! Have given many gifts from Hatch and they are always happily received!”

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(Hatch) - Posted 3 months ago

“Very nice ristra... Well packed, all chilies were in good shape. Will definitely shop here again in the future!”

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(Hatch) - Posted 3 months ago

“I ordered 2 Ristras to be shipped to my mother. They arrived on time, carefully wrapped, and were the most vibrant, beautiful red! Thank you for making her so happy and creating such gorgeous products.”

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(Hatch) - Posted 3 months ago

“Easy to order! Great products.”

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(Hatch) - Posted 3 months ago

“Such beautiful ristras! The online process was easy, several choices available and delivery was fast!”

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(Hatch) - Posted 3 months ago

“The Hatch Chile Store has outstanding customer service and its productts are highest quality.”

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(Hatch) - Posted 3 months ago

“I absolutely LOVE Hatch Chile, and their store. Hatch is one of a kind chile and I have taken it with me, or had it shipped, when I've traveled home to Michigan. Many of my siblings are now fans. Thank you Hatch Chile!”

The Hatch Chile Store 5 star review on 7th December 2025

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(Hatch) - Posted 3 months ago

“Hatch ciliies are the best The product and customer service is definelty 5 star. Product arrives in premium condition and the UPS driver usually delivers us last so he can enjoy the fresh aroma of chilies, Naturally the taste of the chilies is delicious.”

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(Hatch) - Posted 3 months ago

“I look forward to ordering a batch of whole roasted green chili every year. Takes me back home. If you know you know”

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(Hatch) - Posted 3 months ago

“The chilies were big and beautiful and delicious!”

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(Hatch) - Posted 3 months ago

“I gifted salsa so to a friend and she loved it. I also ordered your package of tamales, chili rellanos etc And I was not impressed with those items.”

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(Hatch) - Posted 3 months ago

“Great service, especially when there are options like Amazon. Reasonable, pretty fast service. Will be shopping here again.”

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(Hatch) - Posted 3 months ago

“Delicious traditional tamales. Arrived on time and in perfect condition. I've bought several times.”

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(Hatch) - Posted 3 months ago

“We used to live in a place where Hatch chiles were roasted and sold at roadside stands—the aroma was absolutely intoxicating. After moving to an area where they’re not common, I was promised I could still buy fresh chiles and have them shipped so I could roast them myself. These days, I only do it every other year because it’s more expensive, but it’s worth every penny. I roast and freeze them, and the first time my neighbors smelled that incredible aroma, they wondered what it was! Now I share with them, and they’re thrilled to receive fresh roasted chiles. The chiles always arrive in excellent condition. If they offered a ‘mystery box’—where you don’t know what varieties you’ll get—I’d buy it in a heartbeat!”

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(Hatch) - Posted 3 months ago

The Hatch Chile Store is rated 4.7 based on 12,936 reviews