The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,270 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,270 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 5th September 2025

Matt T

The Hatch Chile Store 5 star review on 23rd August 2025

Peter C

The Hatch Chile Store 5 star review on 24th July 2025

David F

1752

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Native New Mexican here--now living elsewhere. I bought frozen hot roasted green chile and am comparing to the one brand of frozen NM green chile I can find in my local grocery store. And it's not even close. The Hatch Chile Store roasted green is superior in every way. Taste, freshness, heat are far better. The grocery store stuff, annoyingly, often has stems and skin in it. Hatch Chile Store chile is very clean--ready to use right out of the bag. It's the right color and texture, and tastes like home. Sure, it costs a little more to buy it this way, but it's worth it. I'll be back.”

Helpful Report

(Hatch) - Posted 11 months ago

“The Hatch chiles arrived as promised and were in great shape. The aroma given off in my kitchen by the fresh chilies was amazing. Just finished roasting and packaging them for the freezer. This was my second order in three weeks. Keep up the good work.”

Helpful Report

Posted 11 months ago

“Ordered 25 lb of fresh green chile and what a pleasant surprise! I wasn’t sure what to expect but when I opened the box and saw absolutely fresh green chile fresher than what you find in the grocery store I knew it was well worth the money! We roasted it that evening and of course sampled some wrapped in warm tortillas with some garlic salt and another pleasant surprise, wonderful flavor beyond what I find in a jar here in Minnesota.”

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Posted 11 months ago

“The chile arrived in excellent condition. Very happy with the product”

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Posted 11 months ago

“I had an excellent experience with The Hatch Chile Store! The green chile I ordered arrived on time, perfectly roasted, peeled, vacuum-sealed, and still frozen, just as promised. Ordering online was simple and straightforward, and the price was very reasonable. Overall, I’m extremely satisfied and grateful for the quality and service. Highly recommend!”

Helpful Report

(Hatch) - Posted 11 months ago

“Arrived well packed and fresh”

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(Hatch) - Posted 11 months ago

“The chili is perfect! It arrived frozen and went straight into my freezer. I ordered five pounds, and I'm almost through two pounds in less than a month! I guess I should have ordered 10 pounds!”

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(Hatch) - Posted 11 months ago

“The stores in central Arkansas were out or never got any Hatch peppers this year so I looked online and found The HCS - and I just got my first 4 lb order. Wow - they are amazing looking - and smelling -- much plumper and healthier looking than anything I have ever found in a grocery store! Now I'm thinking - should I get some red ones or another 4 lbs? Looking forward to getting busy with what I've got! Thank you very much!”

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Posted 11 months ago

“We always enjoy our orders from the Hatch Chile Store!”

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(Hatch) - Posted 11 months ago

“Chili is great. I order periodically because I like it so much.”

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(Hatch) - Posted 11 months ago

“Everything was great. I purchased frozen, roasted and peeled "hot" green chiles. They are meaty and flavorful. Not quite as hot as I would like but that could change from bag to bag so we'll see. This is definitely a time savor to order roasted, peeled and bagged.”

Helpful Report

(Hatch) - Posted 11 months ago

“I love ordering Hatch Chili because, first; it takes me home. I currently live in Alabama. Second; I remember the wonderful smell from my youth. This chili is like no other. I've always gotten my orders from Hatch while the chili's are still green. I recently ordered dried for my winter dishes. A+”

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(Hatch) - Posted 11 months ago

“I love having a place to get the chili I grew up loving, even though I don't live in NM anymore. Your products and service are great!!!”

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(Hatch) - Posted 11 months ago

“The Hatch chiles arrived quickly and perfectly fresh. They're now peeled, clean, frozen, and ready for cooking through the winter!”

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(Hatch) - Posted 11 months ago

“My original order arrived late and was ruined, I notified you right away and a replacement order was shipped and arrived yesterday in wonderful shape. Thank you for being a company that is easy to deal with when a issue developed with my order, even though the delay in delivery was not your fault but that of UPS. Thank you for being a company of integrity.”

Helpful Report

(Hatch) - Posted 11 months ago

“Hatch chilis ate the best,”

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(Hatch) - Posted 11 months ago

“Great quality chilies and arrived in great shape, even though the overnight delivery was delayed by a day.”

The Hatch Chile Store 5 star review on 26th September 2024

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(Hatch) - Posted 11 months ago

“The order came really fast and oh the taste of the hot green chile, outstanding.”

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(Hatch) - Posted 11 months ago

“Great service, absolutely delicious product!”

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(Hatch) - Posted 11 months ago

“Peppers arrived quickly and in great shape. Will definitely be ordering again.”

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(Hatch) - Posted 11 months ago

The Hatch Chile Store is rated 4.7 based on 12,270 reviews