The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so excited to receive my Chiles. I have found a local source ( I live in the NE) for hominy and can’t wait to make some yummy posole!”

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Posted 1 year ago

“My Family received the boxes of chili and everything was great. They are enjoying them. The boxes arrived a day late due to hurricane Idalia. But all is good.”

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Posted 1 year ago

“Hatch chilies arrived fresh and a good amount! Happy customer here.”

The Hatch Chile Store 5 star review on 11th September 2023

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Posted 1 year ago

“I am from Albuquerque but I moved away many years ago. For a long time I thought the only way I could get hatch was going back to New Mexico or try having a friend ship them to me. Then I stumbled upon the hatch chili store and my life has forever been complete. There chili is delicious and their service is amazing. Keep up the good work!!”

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Posted 1 year ago

“These folks are the best! I placed two orders with them this chile season. My first order with them, my chile arrived ruined. I emailed them with pictures and they had replacement chile out to me in no time! Talk about standing behind your guarentee! My second order arrived perfect . I have ordered both Big Jims and the hot chile and every last chile was big, meaty, and the best flavor. Their customer service is amazing. We communicated via email and I heard back from them in less than 30 minutes. They really care about their customers. I will continue to order from them year after year!”

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Posted 1 year ago

“The chile arrived on time. They were fresh and meaty. They also made my house smell great as they were being roasted in mt kitchen.”

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Posted 1 year ago

“The Hatch Chile story not only sends wonderfully fresh chiles, but also has great customer service. Due to a shipping mishap (not the store’s fault) a shipment arrived too late and was moody. The Hatch Chile Store was quick to respond and replace the damaged chiles. Great customer service and products!”

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Posted 1 year ago

“Perfect. At my door as promised. They smell wonderful!!”

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Posted 1 year ago

“We are happy customers for life!”

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Posted 1 year ago

“I'm so happy that we are able to order it. Thank you so much.”

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Posted 1 year ago

“This Chile is great as is the communication and customer service. Heartily recommend doing business with them.”

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Posted 1 year ago

“Received my chilies today--a day early!! They are just beautiful. I am a Happy Customer and will definitely send for more orders. Customer Service has been the BEST! Emailed every step to mailing, answered all emails promptly, and are available for questions. These qualities are uncommon in today's e-commerce and traditional face to face business as well.”

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Posted 1 year ago

“I ordered the small roaster for our son who lives on the east coast and orders chilis from your store every year. He was roasting the chilies on his grill. Since his birthday was coming up, we decided this would be the perfect gift. He really liked the roaster.”

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Posted 1 year ago

“We were brand new customers and tried Papa’s salsa, medium green chili sauce, and the red and green blend. All were out of this world highly recommend this company we’ve already placed our second order.😀”

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Posted 1 year ago

“Ordered Chile on Wednesday, received on Friday! I was so surprised that it came so quickly, but was excited to start roasting! Very satisfied with my purchase!! Thank you for exceptional service!!”

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Posted 1 year ago

“I live in Florida and I received my hot hatch Chile's. Delivered by UPS the peppers were easily 120 degrees because the back of Ups truck in Florida is about easily 135 degree s here. The peppers looked like they were pick 7 to 10 day ago. They were old when they shipped. The cut part of the stems were black. Never again will I buy from the hatch Chile store.”

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Posted 1 year ago

“Great chile , as always!”

The Hatch Chile Store 5 star review on 6th September 2023

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Posted 1 year ago

“Phenomenal flavor and heat! Absolutely perfect.”

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Posted 1 year ago

“I was so excited to get my chili and then when it arrived, I realized I forgot to order pre-roasted and so I spent the weekend roasting 20 pounds of chili that was so spicy and delicious. It will keep me warm through the winter!”

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Posted 1 year ago

“I received the wreath but have yet to receive the three foot untreated Ristra. Any idea when I might receive the rest of my order.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews