The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 14,000 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 14,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-267-2067

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th September 2026

1933

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to receive my order or an update on my order which I place before Christmas.”

Helpful Report

(Hatch) - Posted 1 year ago

“Excellent customer service and the food/chilis are excellent.”

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(Hatch) - Posted 1 year ago

“We absolutely love our new chile decorations. They are hanging on our front porch and will always remind us of our wedding in Santa Fe.”

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(Hatch) - Posted 1 year ago

“True New Mexican fare. NM was my home for 30+ years. When I moved away, the first thing I missed was chile. Over the years you have come through for me and I am so very grateful.”

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(Hatch) - Posted 1 year ago

“Delicious, authentic, and affordable!”

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(Hatch) - Posted 1 year ago

“I have been ordering for several years, ranging from fresh chilis to dried chili pods and a lot of in between. I have ordered products for gifts to family and friends and they have never "goofed up"an order. When I have ordered fresh chilis, they've arrived in great condition. Can't say enough good things about them. Recently I had to move to live with my daughter and her family and am quite as I have been able to find some of their products on the grocery store shelves here.”

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(Hatch) - Posted 1 year ago

“Every time I ordered it was fresh, correct and on time!”

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(Hatch) - Posted 1 year ago

“Made Green Chile stew with a jar of green chile. Turned out incredible. Made some salsa with Christmas chile jar by adding homemade chimichuri to it. Had it with venison steak. Pretty darn satisfied after the long wait ( over 3 weeks) for my order.”

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(Hatch) - Posted 1 year ago

“The store is easy to navigate and has a good selection with fast delivery.”

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(Hatch) - Posted 1 year ago

“most beautiful distress that i have ever had! will return this winter for more chile products! thank you so much.”

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(Hatch) - Posted 1 year ago

“Excellent !!, I will be buying more !!”

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(Hatch) - Posted 1 year ago

“The 12” ristra is a new member of my kitchen. First thing I did was make a red chile sauce with 20 Hatch chilies, 10 de Arbol, an onion, garlic, cumin, coriander, Mexican oregano, and homemade chicken stock. Mmmm. Pressure canned 4 pints with a little for the fridge.”

The Hatch Chile Store 5 star review on 31st December 2024

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(Hatch) - Posted 1 year ago

“Good Green Chili, but at that price for such a small jar. Hatch Green Chili 505 has better jar size.”

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(Hatch) - Posted 1 year ago

“The chili(s) arrived in 3 days - fast during XMAS season. Both pakages, some days apart arrived in good shape. And I used 60 pods from first package for our traditional XMAS eve enchiladas.”

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(Hatch) - Posted 1 year ago

“Placing the order for 4 jars of Green Chile was so easy!! After a mixup with the post office, we finally received our order. The folks at Hatch Chile Store were so nice, they were willing to replace the order if need be. Great Customer Service!! We definitely will continue to purchase their delicious product again!!”

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(Hatch) - Posted 1 year ago

“Excellent chilis!! Always arrive fresh!”

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(Hatch) - Posted 1 year ago

“The hot I bought is too hot. I will order mild or medium. Next time they can’t eat it and that ruin my Christmas it wasn’t y’all fault I just ordered it too hot. I didn’t know it was gonna be that hot. I would express to people that the hot is very hot. Thank you so much.”

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(Hatch) - Posted 1 year ago

“Once we discovered Hatch Green Chiles, we ordered first the fresh from this store and then learned quickly it is much easier to buy the roasted and frozen. Absolutely love the service and the product(s) from The Hatch Chile Store. Have been buying regularly since 2018. I use them for cooking and sauces. Only regret is that I didn't discover them sooner.”

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Posted 1 year ago

“Excellent taste but would prefer that you remove more chili seeds.”

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(Hatch) - Posted 1 year ago

“Everyone is very helpful in ordering. The only issue I have with my frozen, chopped green chili is that there is still a fair amount of skin peels on it. It was explained during the covid year(s) the workers could not get into the chili as well & that was the reason for the amount of peel left on the chili. But this years order still had more peel than pre covid period. I have to take time to clean it more before I actually use it which is frustrating.”

Helpful Report

(Hatch) - Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 14,000 reviews