The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fresh and awesome. I buy fresh red peppers to make sauce. This was my fourth or fifth time ordering. If the quality is always this good I will keep ordering for many years to come. Thanks y'all!”

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Posted 1 year ago

“The customer service is excellent as well as their wonderful peeled frozen green chile. It’s delicious!”

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Posted 1 year ago

“Great store with excellent customer service.”

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Posted 1 year ago

“Delicious and exactly what we were looking for. Arrived on time and in great condition.”

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Posted 1 year ago

“Very satisfied”

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Posted 1 year ago

“So very gratefull to have found I can order fresh chili directly from the Hatch Chilie Store. I ordered 4 lbs, which is the perfect amount for our needs. See you next year for sure.”

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Posted 1 year ago

“Definitely will buy again”

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Posted 1 year ago

“I am from the west coast where we would get hatch chili's in grocery stores during chili season. I moved to the east coast and saw it once in the stores here. I think I bought half of their stock.😄 so this year I pre-ordered enough to last me the whole year!!! We have them with everything.”

The Hatch Chile Store 5 star review on 16th October 2023

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Posted 1 year ago

“I’ve never ordered from here before, but was extremely pleased with the entire experience. The chili was beautiful and is delicious.”

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Posted 1 year ago

“I never received it!”

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Posted 1 year ago

Hi Marius, We are so sorry this happened. This is unusual so we are looking into it and will contact you directly. We look forward to seeing this resolved! The Hatch Chile Store

Posted 1 year ago

“As usual my order arrived on time and in great condition. The chilies have such a great flavor, I will be ordering again next year!”

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Posted 1 year ago

“I ordered the Green Chili Sauce and made the chili verde recipe from your recipe collection. I have to say it is the best Chili Verde I ever made. I will be ordering more!!”

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Posted 1 year ago

“Mostly wonderful. I think the red sauce has too much citric acid. Kind of all I tasted.”

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Posted 1 year ago

“We ordered red chili and what we got was over 50% green chili”

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Posted 1 year ago

Hello Michael, Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“I moved from Albuquerque a few years ago and miss green chilis. Thanks you for being able to deliver these to Germany”

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Posted 1 year ago

“Everything I have ordered from Hatch Chile Store has been excellent. I love the green chiles and the chimichangas. Fast shipping and great service.”

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Posted 1 year ago

“Thought it was interesting that when we received the product, it had no ice packs to keep cooled, considering the package said keep frozen....?? Thought the Tamales, were okay, seemed to be somewhat dry. Would have to say, would not buy again, for the price of $60.00 for a dozen...”

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Posted 1 year ago

“We received our chile on time and in great condition. We appreciate the taste of New Mexico while living in Michigan.”

The Hatch Chile Store 5 star review on 13th October 2023

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Posted 1 year ago

“Yet to receive products No updates at all”

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Posted 1 year ago

Hello Dan, We are sorry you have not received your order. This is unusual and there has to be an explanation. We are looking into this and will reach out to you directly. We look forward to seeing this resolved. The Hatch Chile Store

Posted 1 year ago

“I order chile from you every year! This year the first batch 25 pounds was so good that I ordered another one which is even better. Sharing with with neighbors/friends in New York, the aroma of roasted chile is amazing. Thank you and keep up amazing chile coming.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews