The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,938 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoy on my eggs”

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Posted 1 year ago

“Delivered and as delicious as usual”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Chiles came very well packed were fresh and ready to roast, I have already ordered more.”

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Posted 1 year ago

“Great Chili.”

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Posted 1 year ago

“Very happy with chili, the emails with recipes and overall experiences I've had with them. I should get a poster or something lol”

The Hatch Chile Store 5 star review on 12th August 2024

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Posted 1 year ago

“Great service. I placed an order for a ten pound box. When I received an email confirmation of the order I realized that I had missed overnight shipping since the order was coming to Florida. I called back and added overnight. However, the agent forgot to update my shipping and it took five days to arrive. Upon arrival some of the chile was rotting and unusable. I contacted the store and the owner responded saying he would overnight a new box at their cost and I could salvaged whatever I could. That is great service and I have ordered more. Thank you.”

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Posted 1 year ago

“Thank goodness you’re around. When I moved out of NM, I thought I’d never be able to get good green again - fast and fresh! Thanks, Hatch Chile Store!”

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Posted 1 year ago

“Super fresh, meaty and tasty chiles!”

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Posted 1 year ago

“Wonderful fresh chilli !”

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Posted 1 year ago

“the arrival of my chile was a great experience. The chile was in pristine condition and beautiful”

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Posted 1 year ago

“From start to finish, the whole ordering process to delivery went very well and the chiles are delicious!”

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Posted 1 year ago

“Hatch Chile's has been part of my family's recipes for over 50 years. The roasting of the peppers brings back good memories of when my grandma used to roast the Chile's on the BBQ and the whole neighborhood smelled good.”

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Posted 1 year ago

“When I placed my order I said that we would be going on vacation but the hot hatch chile shipment was delayed. when I got notification of when the chile would be shipped I sent an email that we would be on vaction and to delay my shipment & provided a thursday date to ship. My order was shipped anyway & sitting at my door step. two days later I found someone to pick it up. It was hot weather in Portland, Or at that time. the chile is still useable but not as fresh.”

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Posted 1 year ago

“My whole family looks forward to our Hatch delivery every year! Exemplary customer service, reliable delivery, and one of the BEST products available make ordering from The Hatch Chile Store a great experience!”

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Posted 1 year ago

“I ordered 10 lb earlier in July. I received them about 3 weeks later. There was one chille that was deteriorating, the others were really pretty and crisp. I charred them and froze them down for use during the year.”

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Posted 1 year ago

“GREAT customer service, very fast, good communication. And of course, our chile is YUMMY! (Order hot, though...we ordered medium, and it is *not* medium at all. Still tasty, though).”

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Posted 1 year ago

“This was the best batch of fresh green chile I've received. All chiles were in excellent condition upon arrival.”

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Posted 1 year ago

“It's what I expected. Wonderful and awesome!👍🏼😊”

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Posted 1 year ago

“The chilli was bad and try would not replace it.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,938 reviews