The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality rug. Soft & quite thick. I’m pleased with my purchase”

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Posted 3 years ago

“Fast delivery great item, extremely pleased. Will shop again”

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Posted 3 years ago

“Good and efficient service 👍👍”

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Posted 3 years ago

“What a gorgeous rug! Superb quality. It was delivered so quickly. Nothing not to like. X”

The Rug Seller Ltd 5 star review on 21st February 2023

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Posted 3 years ago

“Great service beautiful rug just as looked in photos would definitely recommend this seller”

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Posted 3 years ago

“We bought 2 rugs. Returned them immediately as not right. The return parcel arrived & was signed for on 16th January, we are still awaiting confirmation & refund.”

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Posted 3 years ago

“Excellent value for money. Great delivery.”

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Posted 3 years ago

“Beautiful runner makes my hallway look great and welcoming well made lovely design colours are vibrant would recommend”

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Posted 3 years ago

“Excellent product very accurate description on the website will be buying again!!”

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Posted 3 years ago

“Rig was described as silver metallic Rug was 80% cream I made a complaint explaining this false advertising but was told to send it back for a refund at my cost Very bad customer service”

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Posted 3 years ago

“It was easy to order my rug. The delivery was prompt and the quality is excellent.”

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Posted 3 years ago

“Nice rug at a good price. Happy purchase.”

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Posted 3 years ago

“Excellent quality rug and quick delivery. Colours are lovely.”

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Posted 3 years ago

“Love my new rug. Great service and price. Have recommended to family and friends.”

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Posted 3 years ago

“After 1 week the corner of the rug started to unravel. I had only lightly hoovered it. They tried to say the hoover had caused the damage and wouldn’t exchange it.”

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Posted 3 years ago

“This is my third rug from The Rug Seller, and I wouldn't shop anywhere else for quality rugs. Great selection and they always come well packaged. Love this company.”

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Posted 3 years ago

“Gorgeous rugs ( I bought 2) and good quality . There was a delivery problem - not the fault of the company - but they resolved it very quickly”

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Posted 3 years ago

“lovely rugs good fair price and quick delivery A1”

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Posted 3 years ago

“I've now had three rugs from you all as expected service & delivery 100%”

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Posted 3 years ago

“Very pleased with the price and service , extremely pleased with the quality for its price as it looks and feels like a much dearer carpet . Have had expensive Chinese and Indian rugs over the years , but once again for its price I cannot fault it .”

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Posted 3 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews