The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt acknowledgement of order. Advised of delivery. Pleased with excellent service”

Helpful Report

Posted 6 years ago

“very efficiently dealt with, delivered quickly and excellent value for money we now have to see how it wears. The only downside is it keeps hold of the dog hairs and the dog hairs prove difficult to hoover up even with an animal quality vacuum cleaner but this is a minor issue even with 5 dogs. So on the whole very happy.”

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Posted 6 years ago

“Love our rug, we would have liked it larger but not available. Good service.”

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Posted 6 years ago

“Very pleased with my purchase. Item as good as it looked and have had lots of compliments now it's in situ. Thank you for great service.”

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Posted 6 years ago

“Prompt efficient service. Good quality great value rug. Am considering buying another! Highly recommended 😊”

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Posted 6 years ago

“Rug was just as the picture, looks lovely. Would use your company again”

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Posted 6 years ago

“Not size advertised three inches short”

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Posted 6 years ago

“I have been looking for a doormat for some time which is larger than average. This mat fits the bill, looks good and is slim enough to allow the front door to open easily. I am pleased with this purchase.”

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Posted 6 years ago

“Great quality excellent value for money. Fast delivery”

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Posted 6 years ago

“We have a few rugs from the Rug Seller and always been so pleased,they answer the phone and explain any questions you have in a pleasant manner. If we want to replace any rugs this is the place we buy from.The service is excellent and we have never been disappointed.”

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Posted 6 years ago

“Item and delivery as stated”

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Posted 6 years ago

“I had a very good experience with The Rug Seller. I ordered one rug, but decided I needed the same but in a larger size - I was promptly refunded and replacement rug delivered without delay.”

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Posted 6 years ago

“Excellent quality rug. Good value for money. Superb vibrant colours and barely any shredding. Fast reliable delivery and great customer service and communication. Would and have recommended to friends and family who have all remarked on the excellent quality of the rug. Perfect, thank you.”

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Posted 6 years ago

“very pleased , works a treat”

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Posted 6 years ago

“Very, very pleased with my purchase, the rug is beautiful and the company were great! Will definitely purchase from The Rug Seller again.”

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Posted 6 years ago

“Very good service easy to order item very good does the job perfectly would use this company again”

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Posted 6 years ago

“Beautiful rug, excellent price and prompt delivery”

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Posted 6 years ago

“Absolutely brilliant company. Beautiful quality rug at a quality price! So many styles to choose from...will definitely be buying another and recommend to my friends. Thanks Rug Seller Shirley M 😃”

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Posted 6 years ago

“Was none too happy at first having ordered a rug for express delivery only to find that Hermes had been sitting on it for a whole week and then wanted a further three days to locate it. Nil points to Hermes!! But then James came to the rescue and arranged delivery of a rug from another source the very next day. That's what I call service!! Thank you..”

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Posted 6 years ago

“Arrived very quickly and the rug is sumptuous very pleased”

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Posted 6 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews