The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my hall runner, good quality and looks great. Thank you.”

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Posted 2 years ago

“Saw this rug on the internet at various prices but the Rug Seller was the cheapest by a longshot. Ordered it after reading various reviews (good and bad). It arrived within days. Very well packaged and protected. We both love it and it makes an ideal addition to our living room. No problems. Very pleased with our purchase, thanks.”

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Posted 2 years ago

“Rug arrived promptly and was exactly as advertised. Very pleased with purchase”

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Posted 2 years ago

“Excellent rug and excellent service with delivery by DHL.Would recommended them”

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Posted 2 years ago

“Excellent service and quality products. Thank you. 👍”

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Posted 2 years ago

“Fabulous speedy delivery. Excellent outdoor rug😊”

The Rug Seller Ltd 5 star review on 26th April 2023

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Posted 2 years ago

“Really good professional and friendly service. The item arrived on time and beautifully packed. Will definitely use this company again and highly recommend it. Many thanks”

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Posted 2 years ago

“Very happy with our twilight shaggy rug. Quick delivery, well packaged.”

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Posted 2 years ago

“Ordered by phone somewhere around 5.30pm in afternoon Rug arrived 11.30am the following morning. Well packaged.”

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Posted 2 years ago

“Lovely rug and super fast delivery”

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Posted 2 years ago

“Top notch quality, speedy delivery.”

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Posted 2 years ago

“I have just bought two more of these rugs, after being very pleased with the first one I bought to put in a doorway between the kitchen and dining room, to stop my cream carpet getting dirty by people's shoes. After a couple of weeks a friend's puppy squatted down and spent a penny on the rug! I just put the rug in my washing machine, on a colour wash - and it came up as new (no need to put in dryer either). EXCELLENT!”

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Posted 2 years ago

“All I can say is brilliant!!!!”

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Posted 2 years ago

“Used this company to buy a rug - which was exactly as described, really pleased with it & the price was reasonable. It stated delivery 3 to 4 days but that's when they got it to the courier, who then took 5 more days to deliver it - not a problem as long as your aware ( which your not ). Also be aware that you will be receiving 3 to 4 emails a day offering you more products from them.”

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Posted 2 years ago

“Really impressed with The Rug Seller for a first-time purchase. Super speedy delivery considering I ordered over a Bank holiday. I just love the rug and its exactly as the pics on the website, if not better.”

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Posted 2 years ago

“Website was very misleading so didn’t get what I thought when I phoned to asked about sending it back all they were worried about was i would have to pay for postage Very poor customer service”

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Posted 2 years ago

“We love all three rugs we brought Fabulous”

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Posted 2 years ago

“I was a bit apprehensive about ordering has I'd never used this site before and unsure if the rug and colour would be like photos. Well although I had to wait a few weeks, I'm glad to say the rug and colour was exactly like the photo. (Such a relief) wrapped extremely well and well worth the money and the wait.”

The Rug Seller Ltd 5 star review on 18th April 2023

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Posted 2 years ago

“Love the rug. Good service”

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Posted 2 years ago

“Very fast delivery. Really impressed with the choice”

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Posted 2 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews