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The Rug Seller Ltd Reviews

4.7 Rating 20,895 Reviews
79 %
of reviewers recommend The Rug Seller Ltd
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 20,895 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Rug Seller Ltd Reviews

About The Rug Seller Ltd:

The Rug Seller is passionate about interior design and we love the feedback from our customers to help us to keep improving our products and services. We have grown to be the UK's leading rug specialist with over 21,000 available to buy online or in our Manchester showroom.

We stock designer brands including Calvin Klein, Wedgwood, Ted Baker, Sanderson plus many more.

Shop with confidence with Free UK Delivery, Lowest Price Promise and No Quibble returns.

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
MICHAEL B
Verified Buyer
“Very helpful & quick”
Helpful Report
Posted 3 years ago
DAVE R
Verified Buyer
“Absolutely love my new rug. Fits perfectly in my sitting room.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery. Great quality. Looks great.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery & well packaged”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Happy to find this company on line rather than chasing around from shop to shop and being able to elect more than whatever is in stock at local shops. However, the colour was not as shown on the online example. It was described as linen/beige and looked more like a pale creamy colour with yellowish undertones and it is more creamy beige grey so not sure where the name linen comes. However though at first disappointed, it still blends well with with the rest of the colours. I needed to cover up nice but impractical yellow carpet in a small motorhome so what I now have from the Rug Seller is perfect for that and I have been able to cut the carpet into various sizes to meet the need. When cutting it, it does fray a little so very lightly smeared some Copydex along the cut edges and that stops the fraying.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“A good item dispatched quickly”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The blue in the rug was a lot darker than in picture , navy , I wanted something brighter blue , unless I received the wrong rug”
Helpful Report
Posted 3 years ago
AURELIJA B
Verified Buyer
“Lovely carpet, had a nice feel although comparing to the pictures, the pile is longer and not as thick as looks in the picture, also feels like carpet is a bit hard, could be softer”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“good choice of mats available and competitive on price”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service and brilliant quick delivery. The rugs i ordered (Royal Nomadic rug) were good value for money. Look brillaint in my kitchen. Can't comment on how easy they are to clean as i haven't done that yet. Does need a rug gripper underneath though. I took off one star for the colour as i was expecting a normal basic grey colour but these are more of a taupe grey. However the colour is probably a better match for my kitchen floor so i'm happy. Would definitely recommend the rug seller.”
Helpful Report
Posted 3 years ago
MRS JACQUI S
Verified Buyer
“Very nice rug ,but having trouble getting the folds out”
Helpful Report
Posted 3 years ago
MRS SANDRA C
Verified Buyer
“Very pleased with the colour matches my sofa perfectly and with the quality a few uneven tuffs had to be trimmed”
Helpful Report
Posted 3 years ago
SUSAN L
Verified Buyer
“i wanted an unusual short rug for my new bathroom to complement the look. l found it with you. Really beautiful effect with colours and pile, very happy with the effect and the price. Fast delivery too.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Easy to order and pleased to have 10% off for a first order. Informed that rug had left the warehouse and told who the carrier was. However, I was unable to track delivery as suggested in email as no tracking number was provided. In the event, the carrier texted me an accurate time slot for delivery which was helpful.”
Helpful Report
Posted 3 years ago
WALTER A
Verified Buyer
“Nive rug.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very pleased with the service from The Rug Seller Ltd. The rug was exactly as described and arrived on time. Communication was clear throughout.”
Helpful Report
Posted 3 years ago
FERN J
Verified Buyer
“Delivery was late, rug lovely but after few weeks still has a long crease across the width. Hoping it will come out. Would recommend and would purchase again as it is quality”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Having struggled to find an extra large multi-coloured rug at a reasonable price, this one ticked all the boxes. Good match to photos.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely rug, arrived promptly.”
Helpful Report
Posted 3 years ago
FRED S
Verified Buyer
“Totally satisfied.”
Helpful Report
Posted 3 years ago
The Rug Seller Ltd is rated 4.7 based on 20,895 reviews
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